Airports in the Kingdom

Updated 11 November 2012
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Airports in the Kingdom

Abdulateef Al-Mulhim’s article about airports in the Kingdom, its staff and other related issues was superb. He selected an excellent subject which was really in need of the attention. He discussed a number of important points and identified areas where improvement is required. No doubt Saudi Arabian airports are among the best and beautiful airports in the world with all the facilities.

There was a time according to Al-Mulhim when all Saudi or foreign employees at the airports always had a smile on their faces. Passport control officers, customs, travel agents, government employees and the taxi drivers, they all had smile on their faces. There is no doubt about it that the airports are the first place a visitor, trader, tourist, diplomat and guest worker sees in a country he visits. The behavior of the personnel at the airport is very important for passengers particularly the new comers. It is very important to talk to newcomers in the most polite way. And workers at the airports must go an extra mile to help the newcomers to the airport. The kind and polite treatment will ease the passenger’s burden of the long hours of flight and hardships of the journey.

About the huge venture, he rightly said that billions of Saudi riyals have been spent and billions have been allocated for the airport upgrading. But these billions being spent or allocated must be matched by personal behavior and good training of the employees at these airports. It is also important to have bilingual employees for better communication with the passengers. Saudi Arabian Airlines (Saudia) is still the best I believe, but it would be nice and more advantageous to the passengers if they improve their services further and reconsider the baggage policy and allow passengers to carry one hand bag in addition to two pieces of baggage like before, as many passengers go to their home countries after spending a long period here.

I thank Abdullateef Al Mulhim for the nice article and extend my best wishes to the officials of the airport authority and Saudi Arabian Airlines. — Zakaria Sultan, Riyadh


Cartoon in bad taste

Updated 07 August 2017
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Cartoon in bad taste

I wish to use my “right of reply” to complain about the unfortunate caricature that appeared on Aug. 5, 2017, in your well-known newspaper. The cartoon represents President Nicolas Maduro sitting on a military tank and a hand coming out of the tank’s cannon writing on a book titled “New Constitution.” Such a caricature is offensive to my country.
What the caricature seems to imply is that President Maduro wants to rewrite a new constitution with the power of arms. This is totally false. It is immoral to give your readers such a forged image of Venezuela and its constitutionally- and democratically-elected government.
The revision of our constitution, which is among the best in the world, is mainly to reinforce it and make it more adaptable to the new times. It is not an imposition of our president; it has been backed by more than 8 million Venezuelans and has the objective of re-establishing the peace process that has been trampled by a violent opposition backed by interested foreign countries that pretend to give orders to our sovereign populace.
I fail to understand why some international media report fake news about my country, with the purpose of undermining our sovereignty, and the people of Venezuela’s absolute right to decide, in a free and independent manner, how it wants to conduct its internal affairs.
I invite your newspaper to inform about our country with the truth and the same respect that we, in Venezuela, treat to our brothers of Saudi Arabia.

Joseba Achutegui
Ambassador of Venezuela
Riyadh
Saudi Arabia