MEDGULF provides free second medical opinion service for clients

Updated 20 December 2014
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MEDGULF provides free second medical opinion service for clients

The Mediterranean and Gulf Cooperative Insurance and Reinsurance Company (MEDGULF), has launched its second medical opinion service, offered in cooperation with Assist America. The first-of-its-kind service, offers MEDGULF’s customers in Saudi Arabia the option to receive a second medical opinion from a recognized hospital in the United States at no extra cost.
To deliver the service, MEDGULF has formed a strategic cooperation agreement with Assist America, one of the largest global suppliers of emergency medical services. The agreement allows MEDGULF secure the services of world-renowned hospitals and leading experts across all medical fields to ensure that customers receive high quality medical services and the best possible advice on their diagnosis and treatment.
“Our mission at MEDGULF is to make our customers’ lives better by providing the best medical care and supporting the development of the health sector," said Saleh A. S. Al-Sagri, chairman of MEDGULF. “Our strategy is to provide the best medical care and outstanding service for individuals and companies. This new service will enhance the benefits and the scope of private health insurance coverage for MEDGULF clients in the Kingdom”.
The second medical opinion service covers chronic and pre-existing conditions as well as the evaluation of cases where a diagnosis is not available in Saudi Arabia. The service allows MEDGULF customers in the Kingdom for the first time to obtain a second opinion of any diagnosis, free of charge, from advanced medical centers across the United States. MEDGULF will put its agents in direct contact with the hospitals to provide added support for customers and reduce the possibility of diagnostic and therapeutic errors.
“We are proud of our leading position in the Saudi Arabian and Middle Eastern markets and our ability to offer our customers in the Kingdom the services they need,” said Lutfi Fadel El-Zein, executive president of MEDGULF.


Careem honors outstanding captains in Riyadh

Updated 12 December 2018
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Careem honors outstanding captains in Riyadh

Careem held the first edition of its Captain’s Excellence Award Ceremony in Riyadh on Saturday. The event, which will be held annually, was the first-of-its-kind in the region and welcomed over 300 top-performing “captains” (Careem drivers) across the Kingdom. 

The captains were awarded based on different criteria such as: Captains with the highest number of trips, highest (customer-given) ratings and longest serving captains. Rewards were also handed out to captain ambassadors, i.e. those with the highest number of referrals and captains that were given a special shoutout on social media by customers for their dedication to their service. Several rewards were handed out along with the grand prize, a brand new car. 

Abdulla Elyas, chief people officer and co-founder of Careem, opened the event with an ode to the captains in attendance, thanking them for their service and commitment in driving impact through meaningful initiatives across the Kingdom. Some of these initiatives included the vaccination campaign in collaboration with the Ministry of Health, which helped more than 100,000 men, women and children across 17 cities get vaccinated in their own homes. Careem also collaborated with Bupa Arabia during Ramadan this year to donate clothes from customers to people in need, where over 180,000 donations were collected. 

Elyas also announced Careem’s partnership with Alwaleed Philanthropies (AP) in delivering the first installment of cars for the empowerment of people with special needs. The foundation, chaired by Prince Alwaleed bin Talal, will provide a number of cars over the course of seven years to men and women of the Society for Physically Disabled Adults (Harakia) after being trained.

“Our captains are the lifeblood of our business and we wanted to celebrate these men and women for helping us achieve our mission of simplifying and improving the lives of people in the Kingdom,” Elyas said. 

“We are proud to have 395,000 ‘captainahs’ (female drivers) and captains registered with us to date in Saudi Arabia, providing over 122 million rides. This ceremony is our small way to thank them for their service and reward them for the hard work they put in every day so that people have a safe way to get around. Without them, we wouldn’t be where we are today” 

Muaaed Al-Saeed, a representative from the Public Transport Authority (PTA), said: “We are excited to have you all; you have overcome each obstacle you were faced with in a short span of time and for that we are extremely proud.” 

He added: “On this occasion, I convey the regards of PTA President Dr. Rumaih Al-Rumaih. The participation of myself and Majed Al-Zahrani, PTA general manager, is proof of our support to all the captains.”