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LG claims new achievement in aftersales services

LG Electronics Saudi Arabia welcomed SVC managers from the MEA regions at a special event On Oct. 21 to celebrate the company’s achievement in aftersales services in the MEA region in 2015.
United Naghi and Shaker Group held the event in Jeddah from Oct. 21-22.
This was the first conference held in Saudi Arabia in more than 10 years. This time, all LG MEA subsidiaries showcased their achievements.
The conference also reviewed LG’s achievements while focusing on the company’s present and future endeavors to deliver more added values to enrich customers’ lives.
The core reason behind the conference was to highlight the dynamic benchmark role played by Shaker and United Naghi in Saudi Arabia and to showcase to what extent they provide impressive aftersales services.
Today, every LG customer is able to enjoy the same level of faster and matchless services either at United Naghi’s 19 service centers or Shaker Group’s 39 centers.
At LG, there is a firmer focus on 100 percent in-home repair, which boosts the customer’s satisfaction and convenience through the company’s toll-free hotline, call center, mobile application found in Google store or via the LG website.
Deuk Soo Ahn, president of LG Electronics Saudi Arabia, said: "We're very proud to be voted as the best player in the aftersales services over the years. We've always strived to support a solid working environment and create a greater balance among our staff, as well as foster a sense of one team community. Both United Naghi and Shaker Group are really playing vital roles that everyone is really proud of.”
A statement on behalf of the president of LG MEA service subsidiary, said: “Our proven success in offering a high level of aftersales services and our experience in creating borderless connectivity have led LG toward a sustainable growth.”

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