LG claims new achievement in aftersales services

Updated 01 November 2015

LG claims new achievement in aftersales services

LG Electronics Saudi Arabia welcomed SVC managers from the MEA regions at a special event On Oct. 21 to celebrate the company’s achievement in aftersales services in the MEA region in 2015.
United Naghi and Shaker Group held the event in Jeddah from Oct. 21-22.
This was the first conference held in Saudi Arabia in more than 10 years. This time, all LG MEA subsidiaries showcased their achievements.
The conference also reviewed LG’s achievements while focusing on the company’s present and future endeavors to deliver more added values to enrich customers’ lives.
The core reason behind the conference was to highlight the dynamic benchmark role played by Shaker and United Naghi in Saudi Arabia and to showcase to what extent they provide impressive aftersales services.
Today, every LG customer is able to enjoy the same level of faster and matchless services either at United Naghi’s 19 service centers or Shaker Group’s 39 centers.
At LG, there is a firmer focus on 100 percent in-home repair, which boosts the customer’s satisfaction and convenience through the company’s toll-free hotline, call center, mobile application found in Google store or via the LG website.
Deuk Soo Ahn, president of LG Electronics Saudi Arabia, said: "We're very proud to be voted as the best player in the aftersales services over the years. We've always strived to support a solid working environment and create a greater balance among our staff, as well as foster a sense of one team community. Both United Naghi and Shaker Group are really playing vital roles that everyone is really proud of.”
A statement on behalf of the president of LG MEA service subsidiary, said: “Our proven success in offering a high level of aftersales services and our experience in creating borderless connectivity have led LG toward a sustainable growth.”

Real estate landscape to be explored

Updated 17 February 2019

Real estate landscape to be explored

Informa Middle East, organizer of the Cityscape portfolio of events, will roll out a trio of back-to-back events across Egypt, Saudi Arabia and the UAE between March 24 and April 18.

With the specific market dynamics of each destination being explored through dedicated country events, the 2019 Cityscape series springs into action with Cityscape Egypt at the Egypt International Exhibition Center (EIEC) in Cairo. A two-day conference kick-starts the Egypt schedule on March 24 and 25, before the exhibition takes centerstage from March 27 to 30. 

Cityscape then moves to the Center for Forums and Events in Jeddah, which includes an exhibition from April 5 to 7, before a one-day workshop on April 7. Finally, a return to Abu Dhabi National Exhibition Centre (ADNEC) includes a three-day exhibition from April 16 to 18 with an influential agenda on the lineup at the conference set for April 16.

“It’s a packed three-week schedule with a very distinct market approach and program for each destination,” said Chris Speller, Cityscape group director. “This year more than ever, Cityscape will drill down into the specifics and varied issues affecting each market. While opportunities continue to abound across the region, each market requires very different approaches from consumers, government entities and private developers to realize them. 

“With each market at varying stages of maturity and subject to very different developmental concerns, the conference and exhibition stops in Egypt, Saudi Arabia and Abu Dhabi enable industry professionals and public investors to engage with people at the sharp end of the business, understand and seize opportunities, and network for future growth,” added Speller.

In Egypt, the conference will focus on “Energizing the Market and Reinstating Confidence” with government authorities, experts, and market influencers scheduled to spell out the country’s strategic vision to achieve real estate market maturity. 

Expecting a turnout of more than 40 exhibitors and over 8,000 visitors, Cityscape Jeddah this year looks to align with the goals of the Kingdom’s real estate market in light of its Saudi Vision 2030 economic diversification plan.

“Vision 2030 reforms are expected to attract major investment into a Saudi real estate sector predicted to double its contribution to the national economy right through this decade,” said Speller. 

“Over the past few years, we have witnessed Saudi Arabia make significant strides in attracting foreign and local investment, implementing various urban regeneration initiatives, and investing in infrastructure.”

This recent progress, when aligned with the various projects being green-lit, will no doubt transform the country into a global investment powerhouse. We believe Cityscape Jeddah will help drive investment in the Saudi sector by enhancing its standing as a crucial meeting point for regional and international leaders who can contribute to making Vision 2030 a reality.”

With a focus on “Achieving Diversification and Energizing the Market,” the Jeddah workshops will feature prominent investment panel discussions which dive into how the country’s tourism and hospitality sector agenda can impact Vision 2030. The Cityscape outings in Cairo and Jeddah will both feature dedicated editions of the Cityscape Awards, which recognize and celebrate excellence in real estate development and architecture. 

The UAE capital’s official real estate event platform, Cityscape Abu Dhabi is held under the patronage of Sheikh Mohammed bin Zayed Al-Nahyan, crown prince of Abu Dhabi and deputy supreme commander of the UAE Armed Forces. The one-day conference agenda will explore the future of regulatory and technological innovation with a strong focus on the government sector’s growth strategy for the UAE capital.