LG claims new achievement in aftersales services

Updated 01 November 2015

LG claims new achievement in aftersales services

LG Electronics Saudi Arabia welcomed SVC managers from the MEA regions at a special event On Oct. 21 to celebrate the company’s achievement in aftersales services in the MEA region in 2015.
United Naghi and Shaker Group held the event in Jeddah from Oct. 21-22.
This was the first conference held in Saudi Arabia in more than 10 years. This time, all LG MEA subsidiaries showcased their achievements.
The conference also reviewed LG’s achievements while focusing on the company’s present and future endeavors to deliver more added values to enrich customers’ lives.
The core reason behind the conference was to highlight the dynamic benchmark role played by Shaker and United Naghi in Saudi Arabia and to showcase to what extent they provide impressive aftersales services.
Today, every LG customer is able to enjoy the same level of faster and matchless services either at United Naghi’s 19 service centers or Shaker Group’s 39 centers.
At LG, there is a firmer focus on 100 percent in-home repair, which boosts the customer’s satisfaction and convenience through the company’s toll-free hotline, call center, mobile application found in Google store or via the LG website.
Deuk Soo Ahn, president of LG Electronics Saudi Arabia, said: "We're very proud to be voted as the best player in the aftersales services over the years. We've always strived to support a solid working environment and create a greater balance among our staff, as well as foster a sense of one team community. Both United Naghi and Shaker Group are really playing vital roles that everyone is really proud of.”
A statement on behalf of the president of LG MEA service subsidiary, said: “Our proven success in offering a high level of aftersales services and our experience in creating borderless connectivity have led LG toward a sustainable growth.”

Role of Indian engineers in KSA lauded at IEF meet

Updated 17 July 2019

Role of Indian engineers in KSA lauded at IEF meet

Indian Engineers Forum (IEF) Jeddah Chapter recently held its 13th annual general meeting at Hotel Ramada Continental.

Ambassador of India to Saudi Arabia Dr. Ausaf Sayeed graced the event as chief guest and Consul General of India Noor Rahman Sheikh was guest of honor. IEF President Mohammed Sayeeduddin presided over the function.

Expressing appreciation for the activities of the forum, Ambassador Dr. Sayeed recalled its foundation in 2016 during his tenure as consul general of India in Jeddah.

He lauded Sayeeduddin, Amir Khan, Shuja Sheriff and other members and engineers for the activities of the forum and their contribution to the development of Saudi Arabia. Dr. Sayeed highlighted scarcity of water as an acute problem in the world in general and in India in particular. He shared his experience of interacting with engineers in the US, who developed a water condensation machine to extract water from humid air.

Consul General Noor Rahman Sheikh applauded IEF for its services to the engineering community in Saudi Arabia. He highlighted how the excellence of Indian engineers in each sector has impacted society. 

“Our zeal to be the best in whatever we do was demonstrated during last year’s Hajj. The mobile app developed by the Consul General of India is going to help the 200,000 pilgrims expected to come this year,” he said.

Amir Khan, founder and chairman of IEF, said IEF provides a platform for networking, career advancement, community service, and technology exchange. He urged Indian engineers to play a vital role in the development of Saudi Arabia, which he said would help strengthen the relations between India and the Kingdom.

Sayeeduddin thanked Dr. Sayeed for his support in the foundation of IEF. He announced that, having served as founding president for the last 13 years, he is now stepping down and the new president, unanimously elected, will be Khan Mustafa.

Nadeem Ahmed Ali, executive member of IEF, delivered a presentation on digital disruption.

Syed Nasir Khursheed, IEF general secretary, conducted the program.

Indian real estate advisory firm/ institutional channel partner 360 Realtors LLP participated in the event and were the main sponsors. A presentation covering major construction, residential and commercial projects in India was made by S. K. Vivek Kumar, head of international sales, 360 Realtors. Amit Hariyal also delivered a presentation on residential projects across the Indian cities of Bangalore, Chennai, Hyderabad and Pune. 

Abdul Rahman, general manager of TA Infra Projects, expressed happiness to be part of the IEF.

Khader Memon made a presentation titled “Special Investment Plan.”

The chief guest, guest of honor and sponsors were presented mementoes as a token of appreciation by the IEF president and executive committee. This was followed by the release of the annual magazine of the forum, Spectrum 2019, edited by Muazzam Sayeed.

A lively session of quiz was conducted by Munnawar Amafh. 

The event was attended by a number of guests from across the Kingdom, including Abdul Haseeb Hazari, Danish Ghafoor, Siadat Ali Khan, Shameem Kausar and Ahmed Omais.

The program started with a recitation of the Holy Qur’an by Talha Khan. Ashraf Nawaz Qureshi, IEF treasurer, welcomed the guests.

IEF Vice President Abu Bakar Sherkhan introduced the chief guest while Mohammed Shoebuddin, IEF chief coordinator, presented a vote of thanks.