LG claims new achievement in aftersales services

Updated 01 November 2015
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LG claims new achievement in aftersales services

LG Electronics Saudi Arabia welcomed SVC managers from the MEA regions at a special event On Oct. 21 to celebrate the company’s achievement in aftersales services in the MEA region in 2015.
United Naghi and Shaker Group held the event in Jeddah from Oct. 21-22.
This was the first conference held in Saudi Arabia in more than 10 years. This time, all LG MEA subsidiaries showcased their achievements.
The conference also reviewed LG’s achievements while focusing on the company’s present and future endeavors to deliver more added values to enrich customers’ lives.
The core reason behind the conference was to highlight the dynamic benchmark role played by Shaker and United Naghi in Saudi Arabia and to showcase to what extent they provide impressive aftersales services.
Today, every LG customer is able to enjoy the same level of faster and matchless services either at United Naghi’s 19 service centers or Shaker Group’s 39 centers.
At LG, there is a firmer focus on 100 percent in-home repair, which boosts the customer’s satisfaction and convenience through the company’s toll-free hotline, call center, mobile application found in Google store or via the LG website.
Deuk Soo Ahn, president of LG Electronics Saudi Arabia, said: "We're very proud to be voted as the best player in the aftersales services over the years. We've always strived to support a solid working environment and create a greater balance among our staff, as well as foster a sense of one team community. Both United Naghi and Shaker Group are really playing vital roles that everyone is really proud of.”
A statement on behalf of the president of LG MEA service subsidiary, said: “Our proven success in offering a high level of aftersales services and our experience in creating borderless connectivity have led LG toward a sustainable growth.”


ENOC Group to build 45 service stations in KSA

Updated 16 December 2018
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ENOC Group to build 45 service stations in KSA

ENOC (Emirates National Oil Company) Group, a wholly owned entity of the government of Dubai, has announced major expansion plans to build 45 new service stations in Saudi Arabia over the next five years. The group’s plans are aligned with the Ministry of Municipal and Rural Affairs’ plan, which aim for the construction of over 1,200 petrol stations across the Kingdom.
All 45 ENOC service stations will be strategically built on the Kingdom’s vast network of highways that interconnect the 13 provinces and serve as a major logistics and trade land-corridor, connecting the Kingdom to the rest of the GCC and the Middle East region. Over the next two years, ENOC’s plan will focus on building stations in the central region, mainly Riyadh and the Eastern Province.
Saif Humaid Al-Falasi, ENOC Group CEO, said: “With Saudi Arabia’s long-term vision to diversify its economy, boost tourism and infrastructure and enhance business and trade, our plan to expand our retail network by over 220 percent in the next five years is aligned with the Saudi Vision 2030, which aims to reduce oil dependency, increase privatization and implement the Saudi nationalization scheme.”
ENOC currently operates 14 stations across the Kingdom. The group’s future service stations will also include ZOOM convenience stores. Customers will also enjoy a variety of retail outlets such as Pronto.