3,000 jobs lined up for Saudi women at outsourcing center

Updated 16 September 2014
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3,000 jobs lined up for Saudi women at outsourcing center

The first all-female business process outsourcing (BPO) service center in the Kingdom, which was inaugurated in Riyadh on Sunday, will aim to provide 3,000 local jobs to Saudi women in the next three years in line with nationalization efforts.
The BPO center was jointly opened by Saudi Aramco, General Electric (GE) and Indian IT services company, Tata Consultancy Services (TCS).
Aramco and GE were the first clients of the center, which spans 3,200 square meters.
Commerce and Industry Minister Tawfiq Al-Rabiah, Prince Saud bin Khalid, deputy governor of the Saudi Arabian General Investment Authority (SAGIA), Khalid Al-Falih, Saudi Aramco president and CEO, John Rice, GE’s vice chairman, Natarajan Chandrasekaran, CEO and managing director of TCS, and various dignitaries from government entities and business executives attended the official opening ceremony here.
Supported by the Human Resource Development Fund (HRDF), the center has begun operating with around 300 employees that have been trained in communication and presentation skills, corporate etiquette, global culture and basic computer programs, such as Microsoft Office and Excel.
About 100 of these new employees are fresh graduates, while the rest have two to three years of experience.
Fresh graduates were selected from educational institutions in the Saudi capital, including Princess Nora bint Abdulrahman University, the largest university for women in the world, King Saud University (KSU) and Imam University out of 1,200 candidates interviewed for the jobs.
Speaking at the inaugural ceremony, Al-Falih said: “Being the first all-female BPO service center in Saudi Arabia, this joint effort will bring significant value in diversifying the economy and society and will help address the challenge of creating jobs for talented and skilled female graduates by establishing a more diverse work force and boosting competitiveness.”
Echoing the sentiment, Rice observed: “The newly opened BPO center is proof of our commitment to support the Kingdom’s priorities around human capital development and the creation of employment opportunities for talented Saudi women.”
He described it as a new model for business customers to achieve higher operating efficiency in the Saudi market.
Expressing his delight, Chandrasekaran underlined, “skills, talent and technology converge here at the Kingdom’s first all-female BPO center, marking a new era for the information technology and BPO industry in the Kingdom.”
The center, which will undoubtedly reduce female unemployment rates (pegged at 34 percent in 2013), has already achieved a more than 70 percent nationalization rate.
The opening of the center was announced in September last year, with specialized services in finance, accounting, human resources, material supply and library services, in order to enhance operational efficiency for customers.


Saudi Aramco recognized as a leader in the Fourth Industrial Revolution

Updated 22 January 2019
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Saudi Aramco recognized as a leader in the Fourth Industrial Revolution

JEDDAH: Saudi Aramco’s Uthmaniyah Gas Plant (UGP) has been recognized by the World Economic Forum (WEF) as a “Lighthouse” manufacturing facility and a leader in technology applications of the Fourth Industrial Revolution. 
Saudi Aramco is the first energy company globally to be included in this select group of manufacturing sites. The plant is also the only facility in the Middle East to be recognized by WEF. 
The announcement was made ahead of WEFs annual meeting in Davos, Switzerland.
The gas plant is one of the world’s largest gas processing plants and was commissioned in 1981 as part of Saudi Aramco’s Master Gas System to process associated gas from oil wells. 
The use of drones and wearable technologies to inspect pipelines and machinery has helped cut inspection time by 90% in this industrial facility.
“The recognition of the Uthmaniyah Gas Plant demonstrates Saudi Aramco’s shift to transform and adapt in the rapidly changing global energy landscape. Uthmaniyah is only one part of our large integrated energy value chain where IR 4.0 technologies are playing a critical role to enable significant capital and operational efficiencies,” said Amin H. Nasser, Chief Executive Officer of Saudi Aramco.
The seven new facilities join nine other “Manufacturing Lighthouses” which WEF unveiled in September 2018. The 16 factories were selected from an initial list of 1,000 manufacturers based on their successful implementation of cutting-edge technologies of the future that drive financial and operational impact.
The “Lighthouse” program was conducted by WEF in collaboration with McKinsey during a year-long study. A study team visited UGP in Saudi Arabia and performed a thorough audit.