Tawaf made easy for disabled, elderly

Updated 12 August 2013
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Tawaf made easy for disabled, elderly

At the orders of Custodian of the Two Holy Mosques King Abdullah, President of the Two Holy Mosques Affairs Sheikh Abdul Rahman Al-Sudais opened the temporary mataf bridge for disabled and elderly worshippers on Thursday.
Al-Sudais said that he was opening the bridge experimentally and the operational opening would take place today.
He said the 12-meter-wide and 13-meter-high bridge can accommodate 1,700 wheelchairs in one hour.
He added that one more level will be opened later and it will be linked to the first floor of the Grand Mosque. The bridge will be used by disabled people until the completion of the expansion work, the sheikh added.
The expansion of the mataf started on Nov.15.
The expansion undertaken at the orders of King Abdullah with the aim of increasing the comfort and safety of pilgrims. Custodian of the Two Holy Mosques Institute for Haj and Umrah Studies prepared a study on how to implement the expansion project.
The study recommended using the available space and potential of the mataf to the maximum while maintaining the architectural features of the Grand Mosque using advanced technology.
After the completion of the mataf expansion work, its capacity will increase to 105,000 pilgrims per hour. The capacity fell to 22,000 pilgrims per hour during the expansion period from 48,000 pilgrims.


Saudi citizen rewarded after new car turned out to be used

Updated 21 July 2018
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Saudi citizen rewarded after new car turned out to be used

RIYADH: A citizen from Buraidah has been rewarded by the Ministry of Commerce and Investment (MCI) for complaining about a commercial fraud. He exposed an auto agency who sold him a “new car” which turned out to be second-hand with a chequered history.
The MCI granted a reward of SR25,000 to Hamad Faleh Al-Qahtani, who reported the fraud.
He bought a new car from the auto agency and made the full payment, but soon realized he had been given a second-hand car.
Not only was it used but it had also been in a crash and been repaired and repainted, which was contrary to what had been agreed upon and in violation of the Anti-Commercial Fraud Law. The ministry followed up the matter with investigations to find the truth and take legal action.
The matter was referred to the public prosecution and then to the Administrative Court in Buraidah, which issued the final verdict that the agency was guilty of violating the Anti-Commercial Fraud Law.
The agency was fined SR100,000 ($26,687). Article 11 of the Anti-Commercial Fraud Law states that anyone reporting a case of commercial fraud which is found to be true upon investigation shall be granted 25 percent of the value of the fine.
The MCI honors 100 informers by granting them financial rewards and gifts on World Consumer Rights Day, which is observed on March 15 every year to foster global awareness about consumer rights and needs. The day was inspired by US president John F. Kennedy, the first world leader to formally address the issue of consumer rights.
The consumer movement first marked that date in 1983 and uses it every year to mobilize action on important issues.
The MCI has urged consumers to report commercial frauds through the Consumer Call Center (1900), through the application of a commercial violation report and through the ministry’s website.