Etihad to open lounges to economy class passengers for a fee

Etihad is to open up its lounges to economy class passengers for a fee. (AFP)
Updated 22 June 2017
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Etihad to open lounges to economy class passengers for a fee

DUBAI: Etihad Airways is to open up its lounges to economy class passengers for a fee and will start charging for chauffeur services that had been complimentary as it joins rivals in looking for new ways to boost revenues.
The changes, announced on Thursday, come amid a strategy review at the Abu Dhabi carrier as once rapidly expanding Gulf airlines face tighter profit margins amid overcapacity in the market and tighter corporate travel budgets.
The fee for economy passengers to access the business class lounge at Abu Dhabi International Airport will start from 370 dirhams ($101) and will depend on how much time is spent in the lounge, an Etihad spokesman said. It will also offer economy class passengers paid access to its lounges at other airports around the world.
The changes, effective on July 3, will also allow business class passengers to pay to use the first class lounges, whilst a previously complimentary chauffeur for business and first class passengers will become a paid for service outside of Abu Dhabi.
Etihad will also open up the service to economy passengers.
Will Horton, senior analyst at Australian aviation consultancy CAPA, said chauffer services have always been a high-cost for airlines so to start charging for them was “not surprising.”
Passengers traveling in the three-room suite available on Etihad’s Airbus A380s, dubbed ‘The Residence,’ will not be charged.
Rival Emirates said in January it would allow economy class passengers who are frequent flyer members to pay to access its lounges. That followed an earlier decision to introduce fees for advanced seat selection for economy passengers.
Other changes at Etihad include introducing a bidding system for economy passengers to pay to have up to three empty seats next to their own, following similar systems in place at some other airlines.
“Airlines are increasingly asking what they have and do not sell but could,” Horton said. “Airlines have been allowing passengers to bid for upgrades but guaranteeing an empty seat next to you is still catching on.”


New designer’s ranges help lift sales at Burberry

A window of a Burberry store in central London, UK. The brand said new products accounted for about half the wares in its shops by the end of June. (Reuters)
Updated 17 July 2019
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New designer’s ranges help lift sales at Burberry

  • Fashion label more than a year into an overhaul to take it more upmarket

LONDON: British luxury brand Burberry reported a pick-up in first quarter sales after it began shifting more new designs by creative chief Riccardo Tisci into its stores as part of a turnaround plan.

The fashion label is more than a year into a high stakes overhaul by CEO Marco Gobbetti aimed at taking Burberry more upmarket  and reviving its image, including with edgier takes by Tisci on some of its classic products such as the trench coat.
The brand said new products had accounted for around half the wares on offer in its shops by the end of June, more than some analysts had expected.
This helped to lift same store sales by 4 percent — following lacklustre growth of 1 percent in the previous three months and topping market expectations of around 2 percent — and its gamble on a new designer appeared to be paying off for now.
“The consumer response was very promising, delivering strong growth in our new collections,” Gobbetti said in a statement.
Burberry has in recent quarters lagged the performance of luxury industry leaders like LVMH’s Louis Vuitton or Kering’s Gucci, which benefited from thriving demand in China in spite of US trade tensions.

FASTFACT

Thomas Burberry was just 21 years old when he established the company of the same name in 1856.

Those firms are due to post sales for the April to June quarter next week.
The pace of Burberry’s revenue growth within China and more broadly across Asia also improved slightly, despite slowing Chinese economic growth.
Its revamp has included rolling out a new logo-style print, or monogram, it hopes will catch on as it works on extending its reach in high-margin handbags; and it is redesigning stores as well as making a big marketing push with social media campaigns.
The company maintained its forecast for broadly stable revenue and operating margin at constant exchange rates for the 2020 financial year. Revenue and operating profit are not expected to pick up in a more meaningful way until 2021.