Saudi commission suspends services at main offices of STC, Mobily and Zain for violating rules

Updated 13 August 2017
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Saudi commission suspends services at main offices of STC, Mobily and Zain for violating rules

RIYADH: The Communications and Information Technology Commission (CITC) has temporarily suspended the services of the flagship offices in Riyadh of the Saudi Telecommunication Co. (STC), Mobily and Zain.
Violations relating to implementation of the comission’s decision on protecting users have been cited as the reason for the temporary suspension. The authority, in coordination with the Ministry of Commerce and Investment, confirmed that no lenience will be shown toward regulation violators, the Saudi Press Agency (SPA) reported.
A senior official from Mobily confirmed the suspension to Arab News on Saturday, saying the commission temporarily suspended the services of a flagship office in Riyadh due to the violation of consumer protection rights. He said the commission has issued some guidelines, which the telecom providers failed to implement.
An STC high-ranking official also confirmed it saying he heard about the suspension and it was justified since the guidelines issued by the authority should be followed. “This is in fairness to the consumers and in accordance with the so-called fair-usage policy,” he said.
He, however, added that so far, there was no impact on STC services to customers as he and his friends could still avail themselves of STC services.
According to Zain customer service, this closure did not affect customers or operations.
“All our offices are open today,” the Zain customer service representative said.
Attempts to get further information were stalled with the customer service representative referring Arab News to the Zain website to send an e-mail.

— With input from Essam Al-Ghalib, Rashid Hassan and Rodolfo C. Estimo Jr.


Jeddah Summer Festival is now ‘on the map’

New events were presented for the first time at the 20th edition of Jeddah Summer Festival this year. (SPA)
Updated 23 July 2018
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Jeddah Summer Festival is now ‘on the map’

  • Jeddah Summer Festival gave a variety of options to investors in the tourism sector to expand investment

JEDDAH: Jeddah Summer Festival drew to a close on Saturday evening, boosting Saudi investment in domestic tourism through cultural and entertainment activities, theater performances, folk art, sea shows, shopping, sporting events and poetry evenings.
The month-long festival was the result of intensive efforts from the Jeddah Chamber of Commerce and Industry (JCCI). Major commercial centers participated in a competition for 500 awards worth SR2 million ($0.53 billion).
JCCI General Secretary Hassan bin Ibrahim Dahlan said Jeddah Summer Festival “is now on the map of regional tourism festivals.”
Dahlan said the organizers of these events were keen to highlight the cultural and civilizational dimension of the Makkah region in general and Jeddah, in particular, to make a qualitative leap in domestic tourism in line with the Vision 2030.
New events were presented for the first time at the 20th edition of Jeddah Summer Festival this year.
He also pointed out that the Jeddah Summer Festival gave a variety of options to investors in the tourism sector to expand investment in the marketing and entertainment sector.