OSN’s smart kiosk at Dhahran Mall to deliver high-level customer service

OSN’s kiosk at Dhahran Mall
Updated 21 October 2017
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OSN’s smart kiosk at Dhahran Mall to deliver high-level customer service

OSN, the region’s leading entertainment network, has ushered in a new digital consumer experience at Dhahran Mall to serve customers quicker, smarter and with greater efficiency.
As part of this strategy, OSN is transitioning into a digital, paperless retail environment to enhance the customer experience and better showcase its content, technology and product offerings. OSN said the retail transformation aims to build on its success in delivering high-level customer service to prospective and existing subscribers.
OSN’s kiosk at Dhahran Mall features distinct engagement zones for kids, adults and families built around content and technology and designed to provide a fun digital engagement experience whilst they explore OSN.
Bandar Al-Sunbuly, general manager of OSN’s Saudi Arabia operations, said: “Our new kiosk at Dhahran Mall is a multi-dimensional hub that provides customers a fun, interactive and technological experience that engages them with our latest content and packages. It also offers convenient services such as the option to upgrade, pay subscriptions and order box office content. The digital change program we have steadily implemented over the past year extends to all aspects of our business. This is yet another example of how we continue to lead the market in customer-focused innovation.”


Al-Futtaim ACE hosts Eid celebration

Updated 18 June 2018
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Al-Futtaim ACE hosts Eid celebration

Al-Futtaim ACE in Dubai celebrated Eid with 25-75 percent off its 25,000 product lines available both in-store and online. Customers enjoyed exciting deals on a range of home, DIY, outdoor and garden products as well as on electronic goods.
A number of in-store activities, such as a henna artist, balloons, cotton candy, pop corn and face painting for kids, kept everyone entertained. The Al-Futtaim ACE Eid Extravaganza ran from June 14-17.
Customers also took advantage of the recently launched “Price Match Protection,” which matches prices of branded products available at Al-Futtaim ACE to prices for the exact same make, model and specifications of products in the market, including at online retailers.
Al-Futtaim ACE stores offer over 33,000 great products of world-class brands such as WILKO, Karcher, Black & Decker, Makita, Clark + Kensington, Weber, Gardena and Leisuregrow.