New app to rate Saudi government services

The platform will help decision-makers come to the right choices based on performance reports. (SPA)
Updated 02 December 2017
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New app to rate Saudi government services

RIYADH: A new smartphone application for citizens to provide feedback on government services will be launched in early 2018.
Hussam Al-Madani, acting director general of the National Center for the Measurement of the Performance of Public Agencies (CMPPA), revealed the launch of the app to Makkah newspaper on Thursday.
The app will help measure the performance of public and semi-official agencies and convey public complaints and suggestions directly to relevant officials, as well as follow up the messages received by different authorities.
The center would act based on the result of the measurements of these authorities.
Al-Madani said the CMPPA is designing an electronic platform for international performance to follow the capability of Saudi Arabia compared to more than 200 other countries.
The platform would give an overview of the performance of Saudi Arabia based on more than 250 international measurement indices, through 12 measurement axes, and would also represent a reference for international classifications.
The aim was to achieve comprehensive stability in a positive way, and help decision-makers come to the right choices based on performance reports.


Saudi Arabia’s Red Sea project ensures protection of ecology

The project will provide visitors with a uniquely diverse, immersive experience while setting new standards in sustainable development and positioning Saudi Arabia on the global tourism map. (SPA)
Updated 23 January 2019
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Saudi Arabia’s Red Sea project ensures protection of ecology

  • Master plan preserves 75% of the islands for conservation
  • The first phase of the development, scheduled for completion in 2022, includes 14 luxury and hyper-luxury hotels providing 3,000 rooms across five islands

JEDDAH: Plans to develop one of the world’s most ambitious tourism projects in Saudi Arabia, have been given the green light. The Red Sea Development Co. (TRSDC), which is leading the luxury leisure project, has received final approval from its board of directors for the program’s master plan.
The tourism project, drawn up in partnership with global design firm WATG and engineering giant BuroHappold, will incorporate state-of-the-art building design concepts from some of the world’s top architectural firms and is expected to create up to 70,000 new jobs.
The first phase of the development, scheduled for completion in 2022, includes 14 luxury and hyper-luxury hotels providing 3,000 rooms across five islands and two inland resorts on the Kingdom’s west coast. Phase one will also include marinas, leisure and lifestyle amenities and an airport to serve the destination.
As part of the planning process, major environmental studies were carried out to ensure that the area’s sensitive ecology was protected both during and after completion of the development.
The final master plan, which preserves some 75 percent of the destination’s islands for conservation and designates nine islands as sites of significant ecological value, required several redesigns to avoid potential disruption to endangered species native to the area.
John Pagano, CEO of TRSDC, said: “The design concepts that we have presented to the board will provide visitors with a uniquely diverse, immersive experience while setting new standards in sustainable development and positioning Saudi Arabia on the global tourism map.
“With the master plan approved, we are now identifying investors and partners who are interested in working with us on realizing the objectives of the project and who share our commitment to enhance, not exploit, the natural ecosystems that make the destination so unique.”
The approved master plan will steer the development of 22 of the 90-plus islands at the destination, providing up to 10,000 hotel rooms across island resorts, mountain retreats and desert hideaways. The location will also offer luxury residential properties and a wide range of commercial, retail and recreational facilities.
The master plan is underpinned by an extensive smart destination management system that will support a wide range of personalized products and services designed to appeal to the modern luxury traveler.
TRSDC employed the world’s first destination-scale computer simulation techniques, created in Saudi Arabia, to assess the impact of the development and future tourism on the environment. The resulting plan now targets a 30 percent net increase in biodiversity over the next two decades, a conservation equivalent to designating the site as a marine protection area.
Technology also underpins the destination’s sustainability initiatives, with a suite of sensors and monitoring devices in place to track and measure variations in environmental factors such as water salinity, temperature, visibility and tidal flows.
“The leadership of the Kingdom has shown great foresight in its insistence on balanced development of this pristine destination,” said Pagano. “Our plan not only envisions a stunning luxury destination, it also takes tangible, measurable steps to enhance that destination for future generations to enjoy and cherish.”