Communications commission opens urgent investigation in data price hike in Saudi Arabia

A photo taken on August 17, 2017 shows a Saudi employee checking his cell phone at his office in the capital Riyadh. (AFP)
Updated 06 January 2018
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Communications commission opens urgent investigation in data price hike in Saudi Arabia

JEDDAH: Main Saudi mobile providers shocked consumers by suddenly hiking prices of data services up to 50 percent in line with the Jan. 1 application of the Value Added Tax (VAT).

Adel Abu Haimed, the spokesman for the CITC, told Arab News: “The CITC is launching an urgent investigation in light of complaints raised by users about the possibility of non-competitive practices and the monopoly in price fixing by some service providers.”

He added: “The CITC affirms that in regulating the telecommunications market, It intervenes in cases of price-fixing schemes coordinated by service providers at a given time.”

“Any infringing practices will be dealt promptly and strictly,” Abu Haimed said.

“There will be a statement after the completion of the investigation and the subsequent decisions taken.”

Nujood Qassem, a legal consultant, told Arab News: “The customer can file a complaint or communicate with the CITC if they were victims to any kind of violation, by submitting a complaint on the CITC website, including all the evidence indicating the damage or violation.”

It is mentioned on the CITC website that If there is a problem with any of the service providers licensed by the commission, a complaint must be made to the service provider through the forms provided by the service provider to its subscribers, while maintaining the complaint number and date.

The subscriber may also submit a complaint to the service provider via the CITC website, or by going to the commission in Riyadh or one of its offices in Jeddah or Dammam.


Digital Library stages excellence award ceremony

The award highlights the role of distinguished participants in Saudi scientific production and supports their contributions to society. (SPA)
Updated 1 min 8 sec ago
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Digital Library stages excellence award ceremony

  • The award aims to motivate university members to use databases, which will achieve the best use of digital sources available in the SDL

The Saudi Digital Library (SDL) will host an excellence award ceremony for the scientific output of Saudi universities next Saturday.
Based on the keenness of the SDL to acquire and provide for the productivity of faculty members, researchers and students, SDL has established the “Excellence Award for the Scientific Production of Saudi Universities in the International Databases.”
It is an annual award designed for Saudi universities, faculty members and postgraduate students to support excellence in Saudi scientific production published in international scientific journals.
The SDL seeks to create an active environment for scientific research, creativity and innovation, and motivate Saudi universities to lead globally in scientific production in line with Vision 2030. The award aims to motivate university members to use databases, which will achieve the best use of digital sources available in the SDL.
The award highlights the role of distinguished participants in Saudi scientific production and supports their contributions to society, raises positive competition in the field of scientific publishing among faculty members, researchers and post-graduate students, encourages motivation to excellence in scientific production published in the scientific journals for the members of the Saudi universities, raises awareness of the SDL role in supporting scientific production, increases the use of digital information sources available in the SDL and develops scientific research outputs of the universities quantitatively and qualitatively by encouraging publishing in prestigious scientific journals to achieve global dissemination.
The ceremony includes three morning workshops in addition to the evening online training workshops.
The excellence award includes three categories, including the SDL award for the top universities in using the digital information sources; the SDL award of Saudi scientific production published in the international databases (Web of Science ISI) and the SDL award of Saudi scientific production published in the international databases (Scopus).