Communications commission opens urgent investigation in data price hike in Saudi Arabia

A photo taken on August 17, 2017 shows a Saudi employee checking his cell phone at his office in the capital Riyadh. (AFP)
Updated 06 January 2018
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Communications commission opens urgent investigation in data price hike in Saudi Arabia

JEDDAH: Main Saudi mobile providers shocked consumers by suddenly hiking prices of data services up to 50 percent in line with the Jan. 1 application of the Value Added Tax (VAT).

Adel Abu Haimed, the spokesman for the CITC, told Arab News: “The CITC is launching an urgent investigation in light of complaints raised by users about the possibility of non-competitive practices and the monopoly in price fixing by some service providers.”

He added: “The CITC affirms that in regulating the telecommunications market, It intervenes in cases of price-fixing schemes coordinated by service providers at a given time.”

“Any infringing practices will be dealt promptly and strictly,” Abu Haimed said.

“There will be a statement after the completion of the investigation and the subsequent decisions taken.”

Nujood Qassem, a legal consultant, told Arab News: “The customer can file a complaint or communicate with the CITC if they were victims to any kind of violation, by submitting a complaint on the CITC website, including all the evidence indicating the damage or violation.”

It is mentioned on the CITC website that If there is a problem with any of the service providers licensed by the commission, a complaint must be made to the service provider through the forms provided by the service provider to its subscribers, while maintaining the complaint number and date.

The subscriber may also submit a complaint to the service provider via the CITC website, or by going to the commission in Riyadh or one of its offices in Jeddah or Dammam.


Saudi drivers to make racing history with debuts at Ad Diriyah

Updated 13 December 2018
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Saudi drivers to make racing history with debuts at Ad Diriyah

  • Two local heroes to take to the track in the first-ever Jaguar I-PACE eTROPHY contest for production-based electric cars
  • Ahmed Bin Khanen and Bandar Alesayi of the Saudi Racing team will be among the first drivers to test Ad Diriyah track

RIYADH: Saudi motorsport has never looked so good as two drivers prepare for a historic debut in the Jaguar I-PACE eTROPHY, the world’s first international championship for production-based electric cars, being launched at the racetrack created at the stunning UNESCO World Heritage site of Ad Diriyah.

Flying the flag for Saudi Arabia, the General Sports Authority (SAMF) and the Saudi Arabian Motor Federation (SAMF), Ahmed Bin Khanen and Bandar Alesayi of the Saudi Racing team will be among the first drivers to take to the track tomorrow.

Saudi fans can cheer them on during their free practice session at 3.45pm tomorrow (Friday, December 14), and see if they make it to the final of eTROPHY at 12.50pm on Saturday (December 15).

Ahmed Bin Khanen, Saudi Racing said: “It’s really great to be part of the Jaguar I-PACE eTROPHY Championship, especially as the first race is in Saudi Arabia with my family and friends. I hope to get a good race result and most importantly, make the race exciting for fans to watch.”

The Saturday eTrophy final precedes the main ABB FIA Formula E race, the 2018 ‘Saudia’ Ad Diriyah E-Prix.

Single-day tickets from Friday at SR330 are still available at www.ad-diriyah-eprix.com, along with three-day tickets from SR950.