Saudi mobile service providers forced to correct prices and offers

Users have the right to choose the best package. (AFP)
Updated 21 January 2018
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Saudi mobile service providers forced to correct prices and offers

RIYADH: Communication companies must correct violations that had been found in some promotional offers and packages, the Communications and Information Technology Commission (CITC) . The commission has referred some violations to a committee looking into such things and obliged companies to launch fair packages for users.

The CITC stressed that companies should put users first, and users have the right to choose the best package, price and quality provided by the Kingdom’s five communication companies.


Jamarat facilities ready to receive pilgrims for Hajj in Saudi Arabia

Updated 27 min 37 sec ago
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Jamarat facilities ready to receive pilgrims for Hajj in Saudi Arabia

  • Fixed and mobile stairways are located throughout the Jamarat area to facilitate pilgrims’ arrival
  • Saudi Arabia considers it a privilege to expand and improve its services to pilgrims every year

JEDDAH:  Jamarat facilities in Mina are fully prepared to receive Hajj pilgrims during the throwing of stones.

The Ministry of Municipal and Rural Affairs has deployed sunshades, cooling systems, escalators, closed-circuit TV, guidance and awareness-raising signboards and facilities, and information services.

The ministry’s projects include the installation of fixed and mobile cameras along the paths leading to the holy sites to monitor and manage pedestrian movement.

Fixed and mobile stairways are located throughout the Jamarat area to facilitate pilgrims’ arrival.

 

Amenities

Many organizations and entities have provided amenities to help pilgrims on Arafat. Umbrellas have been distributed to provide shade and avoid heat stroke, cold water has been provided to quench pilgrims’ thirst, and food and beverages have been handed out. 

Holy Qur’ans have also been distributed to help pilgrims perform an Islamic ritual that abolishes worshippers’ sins.

Saudi Arabia considers it a privilege to expand and improve its services to pilgrims every year.

 

Live broadcast

The Media Ministry has launched a live broadcast of Hajj rituals on social media platforms, including Twitter and Facebook, as well as on YouTube.

The ministry has provided 19 channels transmitting in Arabic, English, Urdu, Malay, French and German.

 

Free internet

Saudi Telecom Co. (STC) has announced it will provide 1GB free for every pilgrim who uses its prepaid services as a gift to pilgrims during this year’s Hajj season. The gift is aimed at facilitating their experience during Hajj on the day of Tarwiya and Arafat.

STC chairman, Nasser bin Sulaiman Al-Nasser, explained that the company’s gift came as a result of instructions from King Salman and Crown Prince Mohammed bin Salman to all governmental and private bodies related to the service of pilgrims.

 

Educate pilgrims

Dr. Abdul Fattah bin Suleiman Mashat, deputy minister of Hajj and Umrah, said the ministry has launched an awareness campaign in six languages — Arabic, English, French, Russian, Chinese and Persian — to educate pilgrims on Hajj regulations, provide them with health advice, and help them follow schedules in order to avoid overcrowding.

The ministry has launched the Manasikana smartphone app to provide pilgrims with services in eight languages, Mashat added.

The app informs pilgrims of grouping and transport plans, helps them find camps, lodgings and companions, and enables them to send reports and complaints to concerned authorities at the ministry.