Chedid Re named best reinsurance broker in KSA

Chedid Re won the best reinsurance broker award at the Arabian Business KSA Awards on Feb. 19.
Updated 22 February 2018

Chedid Re named best reinsurance broker in KSA

Chedid Re, a company of Chedid Capital Holding — one of the top 20 reinsurance brokers in the world, and the only Arab Lloyds Broker — won the best reinsurance broker in Saudi Arabia award at the Arabian Business Awards for outstanding success and innovation in the reinsurance industry.
Held on Feb. 19, the 2018 Arabian Business KSA Awards honored top individuals and companies that have delivered success, innovation and excellence, as well as those that have made a vital contribution to the vibrancy of business within Saudi Arabia and across the region.
The crowning of Chedid Re for the award reinforces the company’s market-leading status in the Kingdom. The company, in collaboration with multiple capacity providers, and fueled by ongoing market research and exposure, has successfully created a range of innovative bespoke re-insurance solutions and services for companies in Saudi Arabia.
Elie Abi Rached, CEO of Chedid Re KSA, said: “We are delighted and honored to be awarded by highly-acclaimed Arabian Business Awards. The nomination is a testament to Chedid Re’s excellent business reputation, effective management, and sustainable performance. Chedid Re has always been at the forefront of implementation of quality management measures in its day to day operations, which is reflected in its strong performance over the years.
“We would like to share this award with our clients, as we remain committed to servicing them with transparency and efficiency. By targeting the best practices that position our business to qualify for awards, we have optimized our company’s performance and established a culture of achievement that promotes sustainable growth.”
He added: “Saudi Arabia’s insurance market is the biggest in the region and remains poised for further rapid growth in the years to come, as the economy expands and diversifies, leading to greater demand for reinsurance products and higher rates of affordability from the enormous potential consumer market under the guidance and supervision of the Saudi Arabian Monetary Agency. We will continue this journey with a firm strategy, and keep providing Saudi recruits continuous training and career advancement opportunities to develop their skills, attracting local talent and building a Saudi national workforce of high potential to be capable of leading Saudi Arabia’s reinsurance business today and in the future.”

Positive impact of Vision 2030 on hospitality: Report

Ascott has reported a decrease of 10 percent in expat families within the Kingdom.
Updated 16 December 2018

Positive impact of Vision 2030 on hospitality: Report

The Ascott Limited has drawn up a report into the changing dynamics of guest profiles in Saudi Arabia. 

As the government’s Vision 2030 economic diversification strategy proves to have a positive effect on the hospitality industry, Ascott is witnessing a notable change in its guests across the Kingdom. This has been influenced by the swift introduction of various initiatives from the removal of ban on women driving, to the introduction of cinemas, concerts with mixed-gender admission and major events such as the Formula E that was held last week in Riyadh.

“Our guest profiles are changing in line with the changing dynamics of the country. We have seen a spike in female guests of 7 percent from 2017, influenced by guests traveling for both work and leisure,” said Vincent Miccolis, Ascott’s regional GM for the Middle East, Africa and Turkey. 

Female guests have increased considerably this year, as properties across Jeddah averaged a 9 percent growth, while Ascott Rafal Olaya Riyadh experienced a growth rate of 5 percent. 

“It means there is an opportunity for the serviced residence industry to tap in to the growing number of female travelers and provide tailored services specifically for women,” explained Miccolis.

Ascott Rafal Olaya Riyadh has a women’s only leisure floor consisting of an outdoor pool, gymnasium, lounge, children’s playroom and day spa. The property is receiving positive feedback from female business travelers about the facilities.

Ascott has reported a decrease of 10 percent in expat families within the Kingdom, attributed to the introduction of expat levies on dependents. Family occupants taking two and three-bedroom apartments have moved to single occupants in a one-bedroom apartment. Miccolis said: “If the announcement made last week on Bloomberg regarding a review of the expat levies being restructured comes to fruition, it will provide a positive outcome for our industry.” 

International guests have maintained a consistent average over the last two years of 25 percent across the Kingdom, however Jeddah and Riyadh are on opposite scales. Fifty-five percent of Ascott Rafal Olaya Riyadh’s guests are international, which is a growth of 15 percent from 2017. While the four properties in Jeddah have 15 percent international guests, this is a decline of 10 percent from 2017.

“With these changing dynamics of our guests in the Kingdom, a key focus is customer service training, with the goal of exceeding guest expectations. 

This year posed a credible 92 percent customer satisfaction score, a testament to the staff in the region,” said Miccolis.