Sushi class held at Rosh Rayhaan by Rotana in Riyadh

The session was held at the luxury dining restaurant, Spectrum.
Updated 13 March 2018
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Sushi class held at Rosh Rayhaan by Rotana in Riyadh

Rosh Rayhaan by Rotana — Riyadh recently hosted a cooking class for the wives of the ambassadors in the Saudi capital, including those from Finland, Mauritius, Greece, Argentina, India, Turkey and the UK.
The session was held at the luxury dining restaurant, Spectrum. The chef demonstrated the various steps involved in making sushi.
Participants, dressed in Spectrum aprons, volunteered to join the chef. Everyone showed great interest and energy in making their own sushi.
Later, the ladies shared their plates with each other to taste the sushi made by different participants.
Located in Riyadh, Rosh Rayhaan by Rotana is the second property to open in Saudi Arabia under the Rayhaan Hotels & Resorts by the Rotana brand. The hotel offers 236 rooms and suites spread over eight floors ranging from classic rooms to royal suites in addition to the Club Rotana rooms that specifically meet the needs of a business traveler.
Conveniently located on the popular Olaya Street, the hotel is surrounded by shopping districts and is only a 20-minute drive from the airport.


Positive impact of Vision 2030 on hospitality: Report

Ascott has reported a decrease of 10 percent in expat families within the Kingdom.
Updated 16 December 2018
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Positive impact of Vision 2030 on hospitality: Report

The Ascott Limited has drawn up a report into the changing dynamics of guest profiles in Saudi Arabia. 

As the government’s Vision 2030 economic diversification strategy proves to have a positive effect on the hospitality industry, Ascott is witnessing a notable change in its guests across the Kingdom. This has been influenced by the swift introduction of various initiatives from the removal of ban on women driving, to the introduction of cinemas, concerts with mixed-gender admission and major events such as the Formula E that was held last week in Riyadh.

“Our guest profiles are changing in line with the changing dynamics of the country. We have seen a spike in female guests of 7 percent from 2017, influenced by guests traveling for both work and leisure,” said Vincent Miccolis, Ascott’s regional GM for the Middle East, Africa and Turkey. 

Female guests have increased considerably this year, as properties across Jeddah averaged a 9 percent growth, while Ascott Rafal Olaya Riyadh experienced a growth rate of 5 percent. 

“It means there is an opportunity for the serviced residence industry to tap in to the growing number of female travelers and provide tailored services specifically for women,” explained Miccolis.

Ascott Rafal Olaya Riyadh has a women’s only leisure floor consisting of an outdoor pool, gymnasium, lounge, children’s playroom and day spa. The property is receiving positive feedback from female business travelers about the facilities.

Ascott has reported a decrease of 10 percent in expat families within the Kingdom, attributed to the introduction of expat levies on dependents. Family occupants taking two and three-bedroom apartments have moved to single occupants in a one-bedroom apartment. Miccolis said: “If the announcement made last week on Bloomberg regarding a review of the expat levies being restructured comes to fruition, it will provide a positive outcome for our industry.” 

International guests have maintained a consistent average over the last two years of 25 percent across the Kingdom, however Jeddah and Riyadh are on opposite scales. Fifty-five percent of Ascott Rafal Olaya Riyadh’s guests are international, which is a growth of 15 percent from 2017. While the four properties in Jeddah have 15 percent international guests, this is a decline of 10 percent from 2017.

“With these changing dynamics of our guests in the Kingdom, a key focus is customer service training, with the goal of exceeding guest expectations. 

This year posed a credible 92 percent customer satisfaction score, a testament to the staff in the region,” said Miccolis.