As Facebook scandal mushrooms, Zuckerberg vows to ‘step up’

Facebook CEO Mark Zuckerberg speaks during preparation for the Facebook Communities Summit, in Chicago. (AP)
Updated 22 March 2018
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As Facebook scandal mushrooms, Zuckerberg vows to ‘step up’

SAN FRANCISCO: Facebook chief Mark Zuckerberg has vowed to “step up” to fix problems at the social media giant, as it fights a snowballing scandal over the hijacking of personal data from millions of its users.
“We have a responsibility to protect your data, and if we can’t then we don’t deserve to serve you,” Zuckerberg said Wednesday in his first public comments on the harvesting of Facebook user data by a British firm linked to President Donald Trump’s 2016 campaign.
Zuckerberg announced new steps to rein in the leakage of data to outside developers and third-party apps, while giving users more control over their information through a special toolbar.
“This was a major breach of trust and I’m really sorry that this happened,” Zuckerberg said in a televised interview with CNN.
“Our responsibility now is to make sure this doesn’t happen again.”
Zuckerberg said he will testify before Congress if he is the person at Facebook best placed to answer their questions, and that he is not opposed to regulating Internet titans such as the social network.
“I am actually not sure we shouldn’t be regulated,” the Facebook co-founder and chief told CNN.
“Technology is an increasingly important trend in the world; the question is more the right regulation than should it be regulated.”
Zuckerberg said measures had been in place since 2014 to prevent the sort of abuse revealed over the weekend but the social network needed to “step up” to do more.
The scandal erupted when a whistleblower revealed that British data consultant Cambridge Analytica (CA) had created psychological profiles on 50 million Facebook users via a personality prediction app, created by a researcher named Aleksandr Kogan.
The app was downloaded by 270,000 people, but also scooped up their friends’ data without consent — as was possible under Facebook’s rules at the time.
Facebook says it discovered last week that CA may not have deleted the data as it certified.
“We should not have trusted Cambridge Analytica’s certification, and we are not going to make that mistake again,” Zuckerberg said.
Facebook is reviewing how much data was accessed by every app at the social network, and will conduct full forensic audits if it notices anything suspicious, according to its chief executive.


Scientist in Facebook data scandal Aleksandr Kogan says he is being scapegoated

Updated 24 April 2018
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Scientist in Facebook data scandal Aleksandr Kogan says he is being scapegoated

  • Aleksandr Kogan teaches at Cambridge University
  • Kogan was behind the app that allowed consulting firm Cambridge Analytica to farm data

LONDON: The academic behind the app that allowed consulting firm Cambridge Analytica to farm the data of some 87 million Facebook users said Tuesday he was being scapegoated while the social network was being “mined left and right by thousands” of companies.
Aleksandr Kogan, who teaches at Cambridge University, told a British parliamentary committee that criticism of his work by Facebook showed the US social media giant was in “PR crisis mode.”
“I don’t believe they actually think these things because I think they realize that their platform has been mined left and right by thousands of others,” said the Russian-American scientist, who is now banned from Facebook.
“I was just the unlucky person that ended up somehow linked to the Trump campaign. It’s convenient to point the finger at a single entity,” he said, playing down his own work as of little political value.
Kogan created a personality prediction app through his company Global Science Research (GSR), which offered a small financial payment in return for users filling out a personality test.
Facebook says it was downloaded by 270,000 people, but it also gave Kogan access to their friends, giving him a wealth of information on 90 million users, according to the social media giant’s boss Mark Zuckerberg.
The data was sold to Cambridge Analytica’s parent company. Cambridge Analytica went on to work on Donald Trump’s 2016 presidential campaign.
However, Kogan told MPs on Tuesday that the data was too imprecise to build up accurate profiles that could be used to effectively target political Facebook ads.
“One of the biggest points of confusion has been how accurate the personality scores we provided to SCL (CA’s parent company) were,” he said.
“The scores were highly inaccurate. We found that the scores were more accurate than a random guess, but less accurate than assuming everyone is average on every trait.”
Facebook’s own tools “provide companies a far more effective pathway to target people based on their personalities than using scores from users from our work,” he added.
Kogan said that CA assured him that what he was doing was “perfectly legal and within the terms of service” of the social media giant.
CA’s former chief executive Alexander Nix has denied using data collected by GSR, but Kogan called the claim “a fabrication.”
Clarence Mitchell, a CA spokesman told a press conference Tuesday that Kogan’s data “was shown to be virtually useless in that it was only just above random guessing.”
He reiterated CA did not use any of it on the Trump campaign and had broken no laws, while mistakes had been acknowledged.
“The company has been portrayed in some quarters as almost some Bond villain,” he said.
“Cambridge Analytica is no Bond villain.”
Kogan also accused Facebook of feigning ignorance of how their users’ data was being used, saying it was “well documented that Facebook collaborates with researchers.
“They gave me the data set without any agreement signed,” he explained. “Sometime later they came and we did have a signed agreement.”
When asked why Facebook would be so accommodating, Kogan replied that “this was something they gave their employees to stimulate them.”
Committee chairman Damien Collins asked if that meant Facebook let its employees give data to academics “and let them play with it?,” to which Kogan responded; “Yes.”
The scientist claimed in an earlier interview that “tens of thousands” of apps will have taken advantage of Facebook data rules.
It was, however, not part of Facebook’s terms for Kogan to sell data.
Born in Moldova and raised in Russia, before emigrating to the United States at the age of seven, Kogan studied at the University of California, Berkeley, and obtained his doctorate at the University of Hong Kong.
He joined the University of Cambridge’s Department of Psychology as a lecturer in 2012.
He has also conducted work funded by the Russian government with St. Petersburg University, but said that was irrelevant to the Facebook scandal.
The scientist also goes by the name Aleksandr Spectre, which he took when he married his Singaporean bride.
When an MP pointed out that the name was also the evil organization in James Bond films, Kogan said this was just an “unfortunate coincidence.”