Hackers access personal data of 14 million Careem taxi users

Updated 23 April 2018

Hackers access personal data of 14 million Careem taxi users

  • Careem has said there’s been no breach of customers’ payment data, but advised users to monitor their bank accounts
  • The company was aware of the hack in January, but only notified users on Monday

DUBAI: Millions of Careem customers were urged on Monday to check their bank and credit-card accounts after the taxi company admitted that cybercriminals had hacked into app users’ account details three months ago.

The company told Arab News that financial data such as bank account details had not been accessed in the breach, but that other data had, including people’s names, phone numbers and emails. 

Nevertheless, it advised customers: “Continue to review bank account and credit card statements for suspicious activity – if you see anything unexpected, call your bank.”

The security breach took place on Jan. 14, but Careem advised customers only on Monday. Raed Nesheiwat, a cyber information security expert in Amman, said the delay was a “huge” problem. 

“Hackers got all Careem’s clients and captains’ personal information. Waiting three months to reveal this to the public is completely unacceptable,” he said.

“They allowed the hackers to use that data while their clients were not aware of the breach.”

Careem told customers in an email on Monday that it had “identified a cyber incident involving unauthorized access to the system we use to store data.”

It said credit-card information remained safe, but the hackers had been able to access customers’ names, email addresses, phone numbers and trip data.

The company said it had “seen no evidence of fraud or misuse related to this incident.”

It went on: “It is our responsibility to be open and honest with you, and to reaffirm our commitment to protecting your privacy and data.”

Careem is thought to have about 14 million customers across the Middle East, all of whose data has been accessed.

A Careem call handler in Dubai told Arab News: “We wanted to make sure we had all the information before we notified customers.”

She said that on discovering the breach Careem worked with the Dubai authorities to establish what had happened.

Asked why customers were not told sooner, she said: “We did not want to alert the hackers that we were aware of the breach before the issue was fixed.”

She said no bank account details had been hacked as this data was held separately, but that other personal information as listed in the company’s email had been accessed.

On the Careem email customers were told to change their passwords and avoid opening emails and links from suspicious or unfamiliar sources.


Economists fear a US recession in 2021

Updated 9 min 10 sec ago

Economists fear a US recession in 2021

  • Trump’s higher budget deficits ‘might dampen the economy’

WASHINGTON: A number of US business economists appear sufficiently concerned about the risks of some of President Donald Trump’s economic policies that they expect a recession in the US by the end of 2021.

Thirty-four percent of economists surveyed by the National Association for Business Economics, in a report being released Monday, said they believe a slowing economy will tip into recession in 2021. 

That’s up from 25 percent in a survey taken in February. Only 2 percent of those polled expect a recession to begin this year, while 38 percent predict that it will occur in 2020.

Trump, however, has dismissed concerns about a recession, offering an optimistic outlook for the economy after last week’s steep drop in the financial markets and saying on Sunday, “I don’t think we’re having a recession.” A strong economy is key to the Republican president’s 2020 reelection prospects.

The economists have previously expressed concern that Trump’s tariffs and higher budget deficits could eventually dampen the economy.

The Trump administration has imposed tariffs on goods from many key US trading partners, from China and Europe to Mexico and Canada. 

Officials maintain that the tariffs, which are taxes on imports, will help the administration gain more favorable terms of trade. But US trading partners have simply retaliated with tariffs of their own.

Trade between the US and China, the two biggest global economies, has plunged. Trump decided last Wednesday to postpone until Dec. 15 tariffs on about 60 percent of an additional $300 billion of Chinese imports, granting a reprieve from a planned move that would have extended duties to nearly everything the US buys from China.

The financial markets last week signaled the possibility of a US recession, adding to concerns over the ongoing trade tensions and word from Britain and Germany that their economies are shrinking.

The economists surveyed by the NABE were skeptical about prospects for success of the latest round of US-China trade negotiations. Only 5 percent predicted that a comprehensive trade deal would result, 64 percent suggested a superficial agreement was possible and nearly 25 percent expected nothing to be agreed upon by the two countries.

The 226 respondents, who work mainly for corporations and trade associations, were surveyed between July 14 and Aug. 1. That was before the White House announced 10 percent tariffs on the additional $300 billion of Chinese imports, the Chinese currency dipped below the seven-yuan-to-$1 level for the first time in 11 years and the Trump administration formally labeled China a currency manipulator.

As a whole, the business economists’ recent responses have represented a rebuke of the Trump administration’s overall approach to the economy.

Still, for now, most economic signs appear solid. Employers are adding jobs at a steady pace, the unemployment rate remains near a 50-year low and consumers are optimistic. US retail sales figures out last Thursday showed that they jumped in July by the most in four months.