De Beers debuts in Riyadh’s Centria Mall

De Beers is located on the ground floor of Centria Mall.
Updated 27 May 2018

De Beers debuts in Riyadh’s Centria Mall

Saudi Jawahir Trading Company has announced the opening of a new De Beers store at Riyadh’s Centria Mall, the brand’s first location in Saudi Arabia.
“We are delighted to unveil our first store in Saudi Arabia with our partner Saudi Jawahir Trading Company. We have designed this store to fully express our brand’s uniqueness and convey our 130 years of diamond mastery. Through this beautiful space, dedicated to our craft, we invite our clients to explore our diamond jewelry creations through an intimate and personal experience where expertise meets emotion,” said François Delage, CEO of De Beers Diamond Jewellers.
Located on the ground floor of Centria Mall, this new store reflects the heritage of De Beers and showcases a variety of its jewelry creations.

AJVA prepares to welcome female Ford customers

Updated 16 June 2018

AJVA prepares to welcome female Ford customers

Al-Jazirah Vehicles Agencies (AJVA), the Ford and Lincoln importer-dealer in Saudi Arabia, is ready to welcome female customers and their families at its upgraded facility in Riyadh’s Takhassussi Street.

Crafted as a one-stop shop for female customers in a warm family environment, the Takhassussi showroom is conveniently located in the Mohammadia area, near many of the Saudi capital’s most popular shopping areas.

Joining the existing staff on the showroom floor is a team of highly-trained female sales consultants, many of whom have years of experience with the Ford brand and products. 

“Our goal is to create a relaxing environment that enables a new wave of customers to enjoy the entire experience of buying and owning their dream Ford,” said Mohammed Al-Kraidees, deputy CEO of Al-Jazirah Vehicles Agencies. “There is a lot to consider when buying a new car, and we really want the experience to be as stress-free as possible for our female customers.” 

“Ford is committed to delivering the products, services and overall ownership experience that our new female customers in Saudi Arabia want,” said Crystal Worthem, marketing director of  Ford Middle East and Africa. “Since the royal decree was announced, our teams have been working together with our distributor, Al-Jazirah Vehicles Agencies Co., to implement various actions that would help welcome Saudi women to the driver’s seat. While this is very much of an ongoing process, as this new customer group’s needs evolve, our approach will continue to evolve with them.”

Once a customer decides on the model they would like, the branch will arrange a test drive, and upon purchasing the vehicle they will be offered the option of a convenient collect-and-drop-off service. 

AJVA’s customer care does not end when the new owner drives out of the dealership. After-sales customer service is handled through Al-Jazirah’s Connection Center, which is staffed by men and women who have deep knowledge of the company’s products, facilities and service procedures. They are well-equipped to provide advice and guidance to customers, enhancing the experience of Ford ownership by removing all stress.

Al-Jazirah will also roll out roadside assistance vehicles for women soon. Based in the main centers throughout Saudi Arabia, the service is designed to give customers complete peace of mind on the roads.