Facebook fends off new New York Times charges over data access

A woman looks at the Facebook logo on an iPad in this photo illustration taken June 3, 2018. (REUTERS/Regis Duvignau/Illustration)
Updated 04 June 2018
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Facebook fends off new New York Times charges over data access

  • Firm rejected claims by the New York Times that it had allowed Apple and other major device makers “deep” access to users’ personal data
  • Facebook shares fell 1.3 percent to $191.50 before the bell on Monday

NEW YORK: Facebook on Sunday rejected claims by the New York Times that it had allowed Apple and other major device makers “deep” access to users’ personal data saying any such links were tightly controlled and largely subject to users’ consent.
Facebook shares fell 1.3 percent to $191.50 before the bell on Monday, in what was otherwise an upbeat start for Wall Street.
The software referred to by the newspaper was launched 10 years ago and was used by about 60 companies, including Amazon , Apple, Blackberry, HTC, Microsoft and Samsung, Facebook’s vice president of product partnerships Ime Archibong wrote in a blog post.
The Times said that Facebook allowed companies access to the data of users’ friends without their explicit consent, even after declaring that it would no longer share such information with outsiders.
Some device makers could retrieve personal information even from users’ friends who believed they had barred any sharing, the newspaper said.
“Contrary to claims by the New York Times, friends’ information, like photos, was only accessible on devices when people made a decision to share their information with those friends,” said Ime Archibong, Facebook’s vice president of product partnerships.
Facebook has been under scrutiny from regulators and shareholders after it failed to protect the data of some 87 million users that was shared with now-defunct political data firm Cambridge Analytica.
The data scandal was first reported in March by the New York Times and London’s Observer.
Archibong also said that these cases were “very different” from the use of data by third party developers in the Cambridge row.


Facebook suspends Boston analytics firm over data usage

In this Oct. 15, 2013, file photo, Chuck Goolsbee, site director for Facebook's Prineville data centers, shows the computer servers that store users' photos and other data, at the Facebook site in Prineville, Ore. (AP)
Updated 21 July 2018
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Facebook suspends Boston analytics firm over data usage

  • Facebook said Friday that Crimson Hexagon is cooperating and that so far its investigation hasn’t found evidence that the firm obtained Facebook or Instagram information inappropriately

NEW YORK: Facebook said Friday that it has suspended Boston-based analytics firm Crimson Hexagon while it investigates how it collects and shares Facebook and Instagram’s user data.
Facebook has been facing increased scrutiny over how third-party firms use its data since news broke in March that data firm Cambridge Analytica improperly accessed user data.
The Wall Street Journal first reported that Facebook had suspended Crimson Hexagon. The newspaper says among the firm’s clients is a Russian nonprofit with ties to the Kremlin.
“We don’t allow developers to build surveillance tools using information from Facebook or Instagram,” said Ime Archibong, Facebook’s vice president of product partnerships. “We take these allegations seriously, and we have suspended these apps while we investigate.”
Facebook said Friday that Crimson Hexagon is cooperating and that so far its investigation hasn’t found evidence that the firm obtained Facebook or Instagram information inappropriately.
Crimson Hexagon says on its website it has access to over one trillion consumer conversations from social media, forums, blogs and reviews.
In a blog posting , Crimson Hexagon Chief Technology Officer Chris Bingham said the company “abides completely” by the rules social media sites including Twitter and Facebook put in place to limit the ways third-party companies can use their data.
He said the firm only collects publicly available social media data. He contrasted that with Cambridge Analytica’s use of private user data.
Users of Crimson Hexagon’s platform, which include government customers, analyze the data to understand large-scale consumer trends and preferences, Bingham wrote.
“Government entities that leverage the Crimson Hexagon platform do so for the same reasons as many of our other non-government customers: a broad-based and aggregate understanding of the public’s perception, preferences and sentiment about matters of concern to them,” he wrote.