Visa says over 5 million payments affected by June outage

Payment systems giant Visa said Tuesday that a massive technical glitch earlier this month had affected 5.2 million card transactions. (AFP)
Updated 19 June 2018
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Visa says over 5 million payments affected by June outage

LONDON: Payment systems giant Visa said Tuesday that a massive technical glitch earlier this month had affected 5.2 million card transactions, almost half of which were in Britain.
Visa, revealing the details in a letter to a British parliamentary committee that is probing the matter, said the “rare” disruption prevented many cardholders form making payments in Europe for 10 hours on Friday June 1.
And the company apologized “unreservedly” for the failure and outlined plans for a compensation scheme.
“Overall, for cards issued both in the UK and elsewhere ... 51.2 million Visa transactions were initiated and sent to Visa’s European systems for processing,” wrote Visa Europe chief executive Charlotte Hogg.
“Of these, 5.2 million failed to process correctly,” she added in the letter to Treasury Select Committee chair Nicky Morgan.
The outage was caused by a “very rare partial failure” of a switch in one of Visa’s data centers, Hogg added. It has since been fixed.
Visa said there were 27.6 million transactions made in the UK during the disruption, of which 2.4 million failed to process properly.
“At its peak, the disruption affected people in the midst of returning home from work, socializing in restaurants and pubs, and doing end-of-day shopping,” Hogg said in the letter published Tuesday.
“We take seriously our important role in supporting financial stability in the UK.
“A disruption to our processing that impacts consumers at any time is unacceptable, let alone during a busy Friday afternoon,” she added.
“We apologize again unreservedly to everyone who was affected by the incident,” Hogg said.
“Visa, together with our financial institution partners, has quickly implemented a compensation program for cardholders.”


Trump threatens tariffs on all $505 billion of Chinese imports

Updated 20 July 2018
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Trump threatens tariffs on all $505 billion of Chinese imports

WASHINGTON: US President Donald Trump said in an interview released Friday he is willing to hit all Chinese goods imported to the US with tariffs if necessary.
“I’m ready to go 500,” the Republican leader told the US network CNBC, referring to the $505.5 billion in Chinese imports accepted into the US in 2017.
“I’m not doing this for politics, I’m doing this to do the right thing for our country,” Trump said.
“We’ve been ripped off by China for a long time,” he added.
After weeks of apparently fruitless negotiations, the US early this month imposed 25 percent tariffs on approximately $34 billion of Chinese mechanical and technological products — sparking an immediate response from Beijing, which said it would hit back dollar for dollar.
China accused the US of starting the “largest trade war in economic history.”
A second tranche of $16 billion in products is under review and could soon be added to the US measures.
In the full interview released Friday Trump reiterated his claim that the US is “being taken advantage of” on issues including trade policy.
“I don’t want them to be scared. I want them to do well,” the US president said of China. “I really like President Xi a lot. But it was very unfair.”
The US-China spat is the largest and broadest of several trade fights picked by Trump.
The growing share of international trade under threat has raised the prospect the escalating trade war could harm the global economy by disrupting companies supply chains, pushing firms to hold off on investments and making goods more expensive for consumers.
In excerpts of the interview released on Thursday Trump had broken with the long-established executive branch practice of not commenting on the Federal Reserve’s decisions out of respect for its independence.
“I’m not thrilled,” Trump told the network in an interview excerpt aired Thursday. “Because we go up and every time you go up they want to raise rates again.”