Saudi Electricity Company explains rise in bills, invites unhappy customers to contact it

The Saudi Electricity Company has invited customers who have objections or comments regarding their bills to contact it. (SPA)
Updated 28 June 2018
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Saudi Electricity Company explains rise in bills, invites unhappy customers to contact it

LONDON: The Saudi Electricity Company has invited customers who have objections or comments regarding their bills to contact it via its website, telephone number or Twitter account for customers.
The company said that increases in electricity bills during the current month is mainly due to the correction of electricity tariff prices this year according to bands of consumption in the residential sector, in addition to changing patterns of consumption in the summer due to a large increase in the use of air conditioners — 70% of electricity is consumed through the use of air conditioning equipment.
The company recently started issuing all bills for its 9 million customers on the 28th of every month, in accordance with a royal decree.
The Saudi Electricity Company has called on all of its customers to take advantage of all modern methods provided by it to facilitate communication.
It added that it is happy to receive any comments concerning the service it provides so that it can improve it quickly.
Customers can contact the company through Twitter (@alkahrabacare), via telephone (920001100), text message (500120), its website (se.com.sa), and its app for smartphones (ALKAHRABA).


Saudi Arabia’s King Salman says Kingdom is committed to serving Muslims

Updated 50 min 6 sec ago
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Saudi Arabia’s King Salman says Kingdom is committed to serving Muslims

  • Prince Khaled Al-Faisal gave a speech during the opening on the World Conference on Islamic Unity
  • Prince Khaled welcomed the participants at the conference and has delivered to them the greeting of the king

RIYADH: Saudi Arabia’s King Salman said on Wednesday that the Kingdom will continue its commitment and initiatives to achieve the hopes of Muslims around the world.

His speech was read on behalf of king by his royal adviser Prince Khaled Al-Faisal, Emir of Makkah during the opening on the World Conference on Islamic Unity on Wednesday, organized by the Muslim World League.

The conference, held under the patronage of King Salman, is held under the title of “Islamic Unity, Risks of Categorization and Exclusion” in Makkah.

Prince Khaled welcomed the participants at the conference and has delivered to them the greeting of the king.

He said he highly appreciated the convening of the Muslim elite scholars of this nation to this conference, in a show of their understanding of their legitimate duty to heal the rift threatening their nation.

He said the hopes of Saudi Arabia are built on these knowledgeable individuals to dismiss the rifts and achieve unity.

Prince Khaled stressed the need to overcome negativity burdening the present.