Saudi Electricity Company explains rise in bills, invites unhappy customers to contact it

The Saudi Electricity Company has invited customers who have objections or comments regarding their bills to contact it. (SPA)
Updated 28 June 2018
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Saudi Electricity Company explains rise in bills, invites unhappy customers to contact it

LONDON: The Saudi Electricity Company has invited customers who have objections or comments regarding their bills to contact it via its website, telephone number or Twitter account for customers.
The company said that increases in electricity bills during the current month is mainly due to the correction of electricity tariff prices this year according to bands of consumption in the residential sector, in addition to changing patterns of consumption in the summer due to a large increase in the use of air conditioners — 70% of electricity is consumed through the use of air conditioning equipment.
The company recently started issuing all bills for its 9 million customers on the 28th of every month, in accordance with a royal decree.
The Saudi Electricity Company has called on all of its customers to take advantage of all modern methods provided by it to facilitate communication.
It added that it is happy to receive any comments concerning the service it provides so that it can improve it quickly.
Customers can contact the company through Twitter (@alkahrabacare), via telephone (920001100), text message (500120), its website (se.com.sa), and its app for smartphones (ALKAHRABA).


High-level investment forum aims to further boost business between Saudi Arabia and Japan

Updated 18 June 2019
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High-level investment forum aims to further boost business between Saudi Arabia and Japan

  • Japan is one of Saudi Arabia’s most important economic partners

TOKYO: More than 300 government, investment and industry leaders on Monday took part in a high-level gathering aimed at further boosting business opportunities between Saudi Arabia and Japan.

The Saudi Arabian General Investment Authority (SAGIA) welcomed key figures from the public and private sectors to the Saudi-Japan Vision 2030 Business Forum, held in Tokyo.

Hosted in partnership with the Japan External Trade Organization (JETRO), the conference focused on the creation of investment opportunities in strategic sectors of the Kingdom. Delegates also discussed key reforms currently underway to enable easier market access for foreign companies.

Speaking at the event, Saudi Economy and Planning Minister Mohammed Al-Tuwaijri, said: “Today’s forum is a testimony to the success of the strategic direction set by the Saudi-Japanese Vision 2030 two years ago, which seeks to drive private-sector involvement, both by partnering with public-sector entities.”

SAGIA Gov. Ibrahim Al-Omar said: “At SAGIA, we have been working on creating a more attractive and favorable business environment in Saudi Arabia, which is making it easier for foreign companies to access opportunities in the Kingdom.”

Japan is one of Saudi Arabia’s most important economic partners. It is the Kingdom’s second-largest source of foreign capital and third-biggest trading partner, with total trade exceeding $39 billion.

JETRO president, Yasushi Akahoshi, said: “Saudi-Japan Vision 2030 has made great progress since it was first announced. Under this strategic initiative, the number of cooperative projects between our two countries has nearly doubled, from 31 to 61, and represents a diverse range of sectors and stakeholders.”

Since 2016, the Saudi government has delivered 45 percent of more than 500 planned reforms, including the introduction of 100 percent foreign ownership rights, enhancing legal infrastructure and offering greater protection for shareholders.

As a result, the Kingdom has climbed international competitiveness and ease-of-doing-business rankings, with foreign direct investment inflows increasing by 127 percent in 2018 and the number of new companies entering Saudi Arabia rising by 70 percent on a year-on-year basis in the first quarter of 2019.