Saudi Electricity Company explains rise in bills, invites unhappy customers to contact it

The Saudi Electricity Company has invited customers who have objections or comments regarding their bills to contact it. (SPA)
Updated 28 June 2018
0

Saudi Electricity Company explains rise in bills, invites unhappy customers to contact it

LONDON: The Saudi Electricity Company has invited customers who have objections or comments regarding their bills to contact it via its website, telephone number or Twitter account for customers.
The company said that increases in electricity bills during the current month is mainly due to the correction of electricity tariff prices this year according to bands of consumption in the residential sector, in addition to changing patterns of consumption in the summer due to a large increase in the use of air conditioners — 70% of electricity is consumed through the use of air conditioning equipment.
The company recently started issuing all bills for its 9 million customers on the 28th of every month, in accordance with a royal decree.
The Saudi Electricity Company has called on all of its customers to take advantage of all modern methods provided by it to facilitate communication.
It added that it is happy to receive any comments concerning the service it provides so that it can improve it quickly.
Customers can contact the company through Twitter (@alkahrabacare), via telephone (920001100), text message (500120), its website (se.com.sa), and its app for smartphones (ALKAHRABA).


KSRelief team reviews works in Rohingya refugee camps in Bangladesh

Updated 11 min 21 sec ago
0

KSRelief team reviews works in Rohingya refugee camps in Bangladesh

JEDDAH: A team of specialists from the King Salman Center for Relief and Humanitarian Aid (KSRelief), headed by Abdulaziz bin Salem Al-Quraini, visited Rohingya Refugee Camps in Cox’s Bazar in Bangladesh on Friday.
The visitors inspected the warehouses both at the Sadar Hospital in Cox’s Bazar and the Malaysian-run field hospital, which were set up and supported by the KSRelief to provide medical services to the refugees.
The team examined the medical equipment delivered by the KSRelief to support both the hospitals where they were briefed on expansion work and the equipment and medical solutions for the treatment of cholera.
During the visit, the team witnessed the delivery of intravenous medical solutions for the treatment of cholera in the hospital, in the presence of World Health Organization (WHO) representatives.
The team learned about services provided by the Sadar District Hospital and toured its most important departments, speaking to patients about their needs. Later they visited the site of the proposed expansion project that aims to provide secondary health care to residents of the area and Rohingya refugees.
The Ministry of Health and Family Welfare, KSRelief and the WHO have undertaken a joint improvement project to enhance health care services at the Sadar Hospital for Rohingyas and their host communities. It aims to double the number of in-patient beds to 500, improve trauma and emergency obstetric care services and boost outpatient care.
Funds will be also used to revamp wards for men, women and children, develop the laboratory, update the intensive care unit and surgery wards to accommodate an additional 250 beds, as well as supplying medicines and equipment.
Additional doctors, nurses and cleaners will be hired to help improve the hospital services and training will be conducted in infection prevention and treating diseases such as diarrhea.
This visit is a continuation of the generous directives of King Salman and Crown Prince Mohammed bin Salman, who have provided urgent assistance to Rohingyas refugees fleeing to Myanmar’s neighbors.