KSA top digital banking market in MENA

Ahmed Al-Faifi, senior vice president and managing director, SAP Middle East North, second from right, receives the Banker Middle East Award for ‘Best Technology Provider — Middle East.’
Updated 10 July 2018
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KSA top digital banking market in MENA

As Saudi banks digitally transform, the Kingdom ranks as the top digital banking market in the Middle East and North Africa, with more than three quarters of banking customers using online or mobile apps, industry experts announced Monday.
In a recent survey of regional banking customers by research firm ArabNet, 76 percent of Saudi banking customers use digital platforms, and 60 percent use online and mobile apps, both ranking highest in the region. Top Saudi digital banking offerings are loyalty programs (53 percent), mobile discount coupons (51 percent), and virtual prepaid debit cards (50 percent), according to McKinsey.
“The Kingdom is one of the world’s most digitally advanced countries, and banks are leading their transformation with real-time digital solutions to meet their customers’ banking needs,” said Khaled Alsaleh, managing director, SAP Saudi Arabia. “Saudi banks are driving new and innovative banking models in line with Saudi Vision 2030 goals for economic growth and diversification.”
Across the Middle East and North Africa, banking and security firms are driving their digital transformation, with $12 billion being invested in technology, according to research firm Gartner.
Among the Kingdom’s biggest digital banking growth drivers are moving to the cloud, which SAP supports with the recent launch of its local public cloud data center in the Kingdom. “We are co-innovating with Saudi banks on breakthrough cloud-based technology innovations in artificial intelligence, machine learning, blockchain, and the Internet of Things to optimize costs, foster innovation, and transform the digital and in-person customer experiences,” added Alsaleh.
SAP Saudi Arabia was recently recognized as “Best Technology Provider — Middle East” at the Banker Middle East Awards. In the Kingdom, SAP is also working closely on enabling the digital transformation of leading banking and financial institutions, including the Islamic Development Bank and the Saudi Arabia Monetary Authority.
As market leader in enterprise application software, SAP helps companies of all sizes and industries run better. From back office to boardroom, warehouse to storefront, desktop to mobile device — SAP aims to empower people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition.
SAP applications and services enable more than 388,000 business and public-sector customers to operate profitably, adapt continuously, and grow sustainably, the company said in a statement.


Al-Habtoor receives members of Dubai Police’s Esaad

Updated 15 January 2019
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Al-Habtoor receives members of Dubai Police’s Esaad

Khalaf Al-Habtoor, founding chairman of the Al-Habtoor Group, received a delegation from the Dubai Police Esaad Program Committee at the Al-Habtoor Group head office on Monday. Mona Al-Ameri, head of the happiness committee, Dubai Police, thanked Al-Habtoor for his continuous support for the Dubai Police employee happiness initiative and presented the Al-Habtoor Group chairman, and Vice Chairman and CEO Mohammed Al-Habtoor with their personalized Esaad cards.

Dubai Police representatives included Masoud Ibrahim Alhammad, Khalid Alsuwaidi, Ahmed bin Ghafan, Ibrahim Alblooshi, Salah Amin, Mohammed Shoaib Albalooshi, Gaafar Salim, Sayed Ibrahim, Abdullah Haidarah, Hasan Saleh, Thureya Balhoul, Waheeda Abbas, Waheeda Abdulqadir, Mariyam Saeed Abdulhakeem, Khalil Ibrahim Ali and Mahmood Ibrahim. Also present was Abdul Salam Marzooqi, director of UAE affairs and community relations, Al-Habtoor Group.

Khalaf Al-Habtoor said: “I am happy to collaborate with the Dubai Police in their Esaad program and be able to show our men and women in the Dubai Police corps our appreciation for their commitment to our safety.

“Dubai’s appeal as an investment haven is in its stability, and that is largely due to the safety and security the Dubai Police provides. I commend them for their continued service to our community.”

Al-Habtoor called for the private sector to work closely with the public sector and commended the Esaad program committee for their efforts to reward employees for their performance, commitment and dedication to the job. 

Al-Ameri, head of the happiness committee, thanked Al-Habtoor for the warm welcome and gave a detailed brief about the Esaad card and its uses across various sectors including: Education, tourism, hospitality, aviation, entertainment and leisure, real estate and retail.

She said: “The Esaad card is trusted by the civil servants in Dubai and the UAE. The number of Esaad cardholders is currently at 108,498 employees from 128 governmental and semi-governmental departments.”

Al-Ameri commended the Al-Habtoor Group for its continuous support for community activities, noting that the Esaad program is an innovative program designed to achieve happiness in the community.

Al-Habtoor Group joined the Esaad program in October 2017 offering Dubai Police staff extended benefits and discounts at Habtoor Hospitality and Real Estate properties, including hotels, restaurant, leisure and entertainment facilities in the UAE and abroad. Dubai Police staff are offered a 50 percent discount at Al-Habtoor Group hotels in Dubai and internationally, as well as a 20 percent reduction at the group’s leisure and entertainment facilities. It also includes special rates on the new apartments at Al-Habtoor City Residence Collection.