937 Service Center receives over 123K calls in one week

The center receives calls from patients regarding all health aspects. (SPA)
Updated 19 December 2018
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937 Service Center receives over 123K calls in one week

  • It aims to provide medical services through its toll-free number. Clients can call this number from across the Kingdom

JEDDAH: The Ministry of Health’s 937 Service Center received 123,684 calls from across the Kingdom in one week, the ministry reported on Tuesday.
According to the ministry, these calls included 7,753 complaints, 158 transfer requests from one hospital to another, 40,383 medical consultations, 25,182 inquiries and 32,067 appointment requests.
The 937 Service Center provides a range of services, including the ministry’s updates, health services, emergency calls, medical consultation, hospital transfer requests, complaints about public and private health facilities in the Kingdom. The center receives calls from patients regarding all health aspects, including complaints and observations, and forwards them to the relevant departments of the Health Ministry.
The 937 Service Center is one of the ministry’s most important initiatives. It aims to provide medical services through its toll-free number. Clients can call this number from across the Kingdom.


Saudi ministry: More than 3 million Umrah visas issued so far

The Vision 2030 reform plan aims to attract more than 30 million Umrah pilgrims, and provide them with excellent services and an outstanding experience. (SPA)
Updated 20 January 2019
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Saudi ministry: More than 3 million Umrah visas issued so far

  • Developing Hajj and Umrah organizations and services in the Kingdom is among the top priorities of the Saudi government

JEDDAH: The number of Umrah visas issued this year has reached 3,024,272, of which 2,561,541 pilgrims have arrived in the Kingdom, according to data provided by the Hajj and Umrah Ministry.
There are 399,479 pilgrims still in the Kingdom, with 277,372 in Makkah and 122,107 in Madinah.
Most pilgrims — 2,288,789 — came to the Kingdom by air, while 257,266 entered by land and 15,486 arrived by sea.
The largest number of pilgrims are from Pakistan (681,392) followed by Indonesia (447,450), India (306,470), Yemen (146,067), Malaysia (142,290), Algeria (92,752), Turkey (86,925), Egypt (85,438), Bangladesh (53,131) and the UAE (62,927).
The weekly data also included the number of Saudi staff within Umrah companies and institutions. They are 9,983 Saudis including 8,259 males and 1,724 females.
Developing Hajj and Umrah organizations and services in the Kingdom is among the top priorities of the Saudi government.
The Vision 2030 reform plan aims to attract more than 30 million Umrah pilgrims, and provide them with excellent services and an outstanding experience.