937 Service Center receives over 123K calls in one week

The center receives calls from patients regarding all health aspects. (SPA)
Updated 19 December 2018
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937 Service Center receives over 123K calls in one week

  • It aims to provide medical services through its toll-free number. Clients can call this number from across the Kingdom

JEDDAH: The Ministry of Health’s 937 Service Center received 123,684 calls from across the Kingdom in one week, the ministry reported on Tuesday.
According to the ministry, these calls included 7,753 complaints, 158 transfer requests from one hospital to another, 40,383 medical consultations, 25,182 inquiries and 32,067 appointment requests.
The 937 Service Center provides a range of services, including the ministry’s updates, health services, emergency calls, medical consultation, hospital transfer requests, complaints about public and private health facilities in the Kingdom. The center receives calls from patients regarding all health aspects, including complaints and observations, and forwards them to the relevant departments of the Health Ministry.
The 937 Service Center is one of the ministry’s most important initiatives. It aims to provide medical services through its toll-free number. Clients can call this number from across the Kingdom.


Saudi Ministry of Hajj calls on Qatar to allow its pilgrims to perform Hajj

Updated 5 min 9 sec ago
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Saudi Ministry of Hajj calls on Qatar to allow its pilgrims to perform Hajj

  • The ministry accused the Qatari government of blocking attempts by its citizens to perform the pilgrimage
  • Saudi Arabia is one of several Arab countries that launched a boycott of Qatar in 2017 over the country’s support for extremist groups

RIYADH: Saudi Arabia’s Ministry of Hajj and Umrah has created a new webpage for Qataris who wish to perform the pilgrimage this year.
Qatari Hajj pilgrims can register their details, browse packages and pay for them at: https://qh1440.haj.gov.sa

The ministry called on Qatar not to block the webpage as it did previously and “cooperate in order to allow their citizens to perform Hajj easily.”

Saudi Arabia is one of several Arab countries that launched a boycott of Qatar in 2017 over the country’s support for extremist groups.

The embargo includes transport restrictions between Qatar and Saudi Arabia, but the Kingdom has taken measures to ensure pilgrims from Qatar can travel freely for Hajj and Umrah.

The ministry said on Saturday it had taken several steps to ensure pilgrims could enter Saudi Arabia for for Hajj, which starts next month. But the ministry accused the Qatari government of blocking attempts by its citizens to perform the pilgrimage.

Following a recent meeting with a Qatari delegation to discuss the logistics of pilgrims from the country arriving in the Kingdom, the delegation from Doha left without signing any agreements to enable access for it citizens, according to the ministry.

In response to Doha’s actions, the statement said that Qatari pilgrims could complete their applications upon arrival in Saudi Arabia.