Alawwal Bank Managing Director Soren Nikolajsen has been awarded “CEO of the Year in Retail Banking” at the Enterprise Agility Awards 2018 held in Dubai. The award recognizes a year of continuous improvements by the bank, investing in new digital services and modernizing its branch network to make it easier for customers to manage their day-to-day financial needs.
Nikolajsen said: “The Enterprise Agility Awards celebrate the spirit of entrepreneurship, recognizing many exciting new businesses that are shaking up the market. For a 92-year-old bank like ours to be awarded alongside such pioneers shows you’re never too old to innovate and be creative.”
Alawwal Bank’s investment in retail banking and its digital services has led to tangible improvements in customer experience. The bank now boasts some of the Kingdom’s most modern branches, rolling out popular services like instant account opening and card issuance.
Nikolajsen added: “We’ve had an exciting year of innovation, creating a lot of new services our customers really enjoy using.
That takes a lot of hard work. Getting new ideas off the ground requires creativity, determination and collaboration between many individuals and teams. I am therefore very pleased to receive this award on behalf of everyone at Alawwal Bank. Our team’s determination to do what’s right for customers is what drives us to be a better bank.”