Emirates app to reduce flight delays

Emirates passengers traveling from or transiting through Dubai International Airport can expect fewer instances of aircraft turnaround delays.
Updated 25 December 2018
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Emirates app to reduce flight delays

Emirates passengers traveling from or transiting through Dubai International Airport (DXB) can expect fewer instances of delays associated with aircraft turnaround thanks to a new innovative application built in-house by Emirates called the Hub Monitor.

Hub Monitor is being used by Emirates’ operational staff in Dubai to share and monitor real-time information on the various activities that are carried out to prepare an aircraft for departure. Through its monitoring and proactive alerting system, the application helps avoid delays and improve on-time performance ultimately leading to a better passenger experience.

Adel Al-Redha, Emirates executive vice president and chief operations officer, said: “The Hub Monitor application is a unique and innovative tool developed in line with our vision to continuously re-examine our processes and introduce smart and more efficient means to improve our operations resulting in better passenger experience. Our operations team in coordination with IT has led the development of the hub monitoring system in a record time of five months, building on an existing solution that was already developed by Emirates Engineering. The team examining the various functions of Hub Monitor in real time are working to roll out further modules and the next module will be implemented later this month.”

Emirates is the world’s largest international airline operating a fleet of 270 modern all wide-body fleet of Airbus A380 and Boeing 777 aircraft. Every day around 255 Emirates flights depart from Dubai to destinations across six continents. In order to avoid flight delays and inconvenience to passengers, it is critically important to efficiently turn around the aircraft arriving in Dubai and prepare them for their next departure without compromising on quality or safety.

It currently takes about 105 minutes to turn around the Emirates A380, the world’s largest commercial passenger jet, and about 90 minutes to prepare the Boeing 777 aircraft for departure at Emirates’ hub in Dubai.

These include a complete cleaning of aircraft interiors, water and toilet servicing, flight catering and loading meals for passengers, servicing the aircraft auxiliary power unit (APU), and refueling the aircraft.


Millennium MEA confirms rights to Makkah hotel

The five-star Makkah Millennium Hotel is the closest hotel to the Holy Mosque, located by the Holy Haram Piazza in front of King Fahd Gate.
Updated 16 June 2019
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Millennium MEA confirms rights to Makkah hotel

Millennium Hotels and Resorts Middle East and Africa (MEA), a hotel management company in the region, has addressed its guests with deep regrets for the inconvenience they might have encountered during their stay at Makkah Millennium Hotel and Towers.
“It is with regret that Millennium and Copthorne had announced that on June 13, 2019 the owner of Makkah Millennium Hotel and Towers had unlawfully, and in contrary to the terms of the operating and management agreement, interfered with the exclusive rights of Millennium in the management and operation of the hotel and towers,” the company said in a press release.
“Millennium disagrees with the owner’s acts and had commenced proceedings to remove this interference and confirm Millennium’s exclusive rights to manage and operate the hotel and towers without interference from the owner or others.
“Millennium regrets any inconvenience this situation has caused or may continue to cause to its guests.”
The company said it is pursuing all available legal courses of action inside the Kingdom, and is confident of the Saudi judiciary system in the protection of rights and imposing of justice.
Operating 4,067 keys in the Kingdom, Millennium Hotels and Resorts MEA has affirmed its commitment to the Saudi market and pledged to continue its efforts toward tourism, travel and hospitality sectors in Saudi Arabia to achieve the goals of Vision 2030 and beyond.
Millennium Hotels & Resorts is a global hotel company, which was founded in 1989, on the vision of its chairman, Kwek Leng Beng, who leads Singapore’s Hong Leong Group. With almost 40,000 rooms worldwide, the company currently operates 40 hotels, has 14 hotels due to open this year and 35 hotels in the pipeline across the region.
The five-star Makkah Millennium Hotel is the closest hotel to the Holy Mosque, located by the Holy Haram Piazza in front of King Fahd Gate.
The luxury hotel features direct views of the Grand Mosque and the Holy Kaaba. The hotel has five restaurants, namely, Jasmin Café, Al-Fayhaa Restaurant, Al-Andalus Restaurant, Al-Noor Restaurant and Lagenda Restaurant.
Makkah Millennium Hotel is located close to many main attractions in the city, including important Islamic holy sites that are less than five miles away. Zamzam well, Jabal Al-Nour, Cave of Hira and the Makkah museum are some of the nearby landmarks, while other areas of interest close by include a large shopping mall, supermarket, and a variety of international restaurants and lounges.