Undercover guests to evaluate Saudi tourist services

A Saudi guide (C-bottom) leads a group of foreign tourists through the Al-Wahbah volcanic crater in the Al-Wahbah desert, some 360 kms northeast of Jeddah, on November 17, 2017. (AFP)
Updated 26 January 2019
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Undercover guests to evaluate Saudi tourist services

  • As part of the program, people from inside or outside the commission will visit facilities and organizations to evaluate services

RIYADH: A mystery shopping program will help monitor the quality of tourism services and facilities across the Kingdom.
The technique, used around the world by market research firms and internally by individual companies, is part of a drive by the Saudi Commission for Tourism and National Heritage (SCTH) to evaluate and improve tourist accommodation and activities throughout the country.
As part of the program, people from inside or outside the commission will visit facilities and organizations to evaluate services. Visitors’ identities will be kept secret to ensure a realistic appraisal.


Al-Jubeir meets UK Foreign Secretary Jeremy Hunt

Updated 26 April 2019
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Al-Jubeir meets UK Foreign Secretary Jeremy Hunt

LONDON: Saudi Minister of State for Foreign Affairs Adel Al-Jubeir met the British Foreign Secretary Jeremy Hunt at the British Foreign Office in London on Thursday.

The two sides held talks during which they reviewed bilateral relations between the two countries and regional and international developments.

The meeting was attended by the Kingdom’s Ambassador to Yemen Mohammed bin Saeed Al-Jaber.

Al-Jubeir also met with Minister of State for the Middle East Alistair Burt and a number of UK Parliament members at the Saudi Embassy in London.

Earlier, Hunt highlighted the strategic partnership between Britain and Saudi Arabia and said that it would help British efforts to end the war in Yemen. “The strategic relationship that the UK has with Saudi Arabia is what allows us to have a huge influence in bringing about peace in Yemen,” he said.