Stuck in an unwanted mobile contract? UAE cuts early termination fees

The Telecommunications Regulatory Authority announced the new policy. (File/AFP)
Updated 21 March 2019
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Stuck in an unwanted mobile contract? UAE cuts early termination fees

  • Telecom companies can now only charge a month worth of fee for early termination
  • The move comes as the UAE regulator observed multiple complaints from customers

DUBAI: Customers in the UAE who feel stuck in a phone contract due to massive early termination fees can now breathe, as the Emirate’s telecoms regulator has introduced a new policy.  

The Telecommunications Regulatory Authority (TRA) announced that telecom companies Etisalat and Du can now only charge one-month worth of fee for early termination.

The policy will apply to new mobile contracts, but the TRA said it is working to implement the same in other service contracts, as reported by UAE-based Arabian Business.

“We strive to hear the comments of the stakeholders on the operators’ services,” Hamad Obaid Al-Mansoori, TRA director general, said.

“We don’t hesitate to review any policies or regulations for the interests of the parties and the public,” he added.


Turkish industrial output slides in April on lira weakness

Updated 6 min 46 sec ago
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Turkish industrial output slides in April on lira weakness

  • Industrial production, regarded as a signal of growth data, declined in the wake of last year’s currency crisis
  • Manufacturing activity contracted in May, shrinking for the 14th month in a row due to slowing purchasing activity and moderation in new orders

ISTANBUL: Turkish industrial production fell a greater-than-expected 4 percent year-on-year in April, the Turkish Statistical Institute said on Tuesday, reflecting the impact of renewed lira weakness as the index declined for an eighth consecutive month.
Industrial production, regarded as a signal of growth data, declined in the wake of last year’s currency crisis, which caused the economy to contract annually in the last two quarters.
In a Reuters poll, the calendar-adjusted industrial output figure was forecast to fall 2.5 percent year-on-year. Month-on-month, industrial production was down 1 percent in April on a calendar and seasonally adjusted basis, the institute said.
Despite some signs of recovery in previous months, industrial output was hit by another bout of lira weakness in late March and April.
The currency has lost nearly 10 percent of its value this year, extending a 30 percent slide in 2018, fueled mainly by Ankara’s strained ties with Washington as well as uncertainty over the outcome of Istanbul mayoral election.
Confidence indices and the Purchasing Managers’ Index (PMI) data for March and April had signalled that the increased volatility in markets would be reflected on the real economy, said Muammer Komurcuoglu, research director at Is Investment.
“The industrial production data announced today shows the negative impact is being felt beginning in April,” he said, adding that the negative outlook is expected to continue in May. “This situation points to the continuation of the contraction of growth in the second quarter,” he said.
Turkish manufacturing activity contracted in May, shrinking for the 14th month in a row due to slowing purchasing activity and moderation in new orders, a business survey showed earlier this month. Manufacturing PMI stood at 45.3, indicating contraction.
Economic confidence tumbled 8.5 percent in May, while consumer confidence dropped to its lowest level on record.