Compensate passengers with special needs who are refused flights, Saudi carriers told

Updated 12 April 2019
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Compensate passengers with special needs who are refused flights, Saudi carriers told

RIYADH: The General Authority of Civil Aviation (GACA) has said air carriers in Saudi Arabia cannot refuse boarding passes to people with special needs after their tickets have been issued.
It stated that if carriers do not provide appropriate facilities, then passengers shall be entitled to compensation worth 200 percent of the value of their ticket, so long as their needs were disclosed prior to the booking’s completion.
It added that equipment required by passengers with special needs to conduct their lives could not count towards a baggage limit, that storing such equipment on board should come at no additional cost to the passenger, and that airports in the Kingdom had to provide additional resources, including crutches and wheelchairs, for passengers who needed them. Passengers should, however, notify airlines 48 hours in advance.
The statement comes as part of GACA’s commitment to introduce new executive regulations for customer rights, under the slogan “Your Rights are Protected.”


Saudi efforts to promote tolerance, moderation lauded

Updated 23 July 2019
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Saudi efforts to promote tolerance, moderation lauded

RIYADH: The rector of the Islamic University of Brussels hailed Saudi efforts to promote moderate Islam, reject extremism, fight against terrorism, serve the religion and its followers, and respond to aberrant ideologies that have harmed the Muslim world.

Dr. Mustafa Khader Donmez also praised the programs carried out by the Saudi Ministry of Islamic Affairs, Dawah and Guidance.

“The Kingdom has established specialized scientific, educational and media institutions, called for the unity of the Islamic nation, and cooperated with all that strengthens the nation’s unity and preserves its security,” he said.

“Saudi Arabia has been holding conferences inside and outside the Kingdom, to which it invited scholars and specialists, in cooperation with regional and international bodies to promote Islamic tolerance and address the causes of extremism and terrorism.”

Donmez said the Kingdom has invited Islamic institutions and international bodies to implement programs and events that fight extremism and condemn terrorism.

“The Kingdom is keen to promote international peace and communication between cultures and the followers of different religions through calling for interreligious and intercultural dialogue, a domain in which the Kingdom has been a pioneer,” he added.

Saudi Arabia “has taken the lead in spending for this purpose as it is in line with its high status on the Islamic and international levels,” he said. SPA Riyadh