Ascott spearheads Saudi recruitment drive

Ascott is committed to playing an active role in facilitating women’s access to the employment market.
Updated 18 June 2019
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Ascott spearheads Saudi recruitment drive

The Ascott Limited is developing its training program across the group’s properties in Jeddah, whereby high-achieving Saudi nationals are trained in the array of skills needed to succeed in top managerial positions within the Kingdom’s burgeoning hospitality sector. 

To be eligible to join Ascott’s Saudi Graduate Program, Saudi graduates must have at least a bachelor’s degree with honors and be willing to learn and develop their career within an international group. The program comprises theory and practical training across all departments and is followed by overseas training in one of Ascott’s properties.

“We’re in the midst of an exciting period of growth in Saudi Arabia,” said Vincent Miccolis, Ascott’s regional GM for the Middle East, Africa, Turkey and India. “The Kingdom’s tourism industry is growing at an exponential rate and is creating many new jobs within the hospitality sector. We launched Ascott’s Saudi Graduate Program in line with the Saudi Commission for Tourism and National Heritage to promote, nurture and develop this valuable homegrown pool of young talent and offer successful individuals a dynamic career path within the Ascott group.

“In just a short amount of time the program has made a significant impact. Our turnover ratio of Saudi colleagues has fallen from 58 percent in 2016 to less than 15 percent to date in 2019; staff loyalty has been positively affected and guest satisfaction levels have increased. What’s more, Ascott Sari Jeddah was recently named as Saudi Arabia’s Leading Serviced Apartments 2019 for the second consecutive year in the annual World Travel Awards.

“We are also proud to announce that one of our current trainees who will shortly take on the running of a property, is female. A key element of Saudi Vision 2030 is job diversification and women’s access to the employment market, and at Ascott we are committed to playing an active role in making this a reality,” added Miccolis.

From on-the-job training in housekeeping, handling reservations, checking-in and checking-out procedures and managing VIP guests, Ascott’s graduates must master the day-to-day facets of how to run an international-standard serviced residence, in addition to behind-the-scenes essentials such as HR, sales and marketing, finance and procurement. 

While the Saudi Graduate Program is currently available only within Ascott’s Jeddah cluster of properties, plans are in the pipeline to roll out the scheme to all of the group’s residences in the Kingdom, including Riyadh, Alkhobar and Abha.

Ascott’s Jeddah properties include Ascott Tahlia Jeddah, Ascott Sari Jeddah, Citadines Al-Salamah Jeddah and Spectrums Residence Jeddah.

The Ascott Limited is a Singapore company that has grown to be one of the leading international lodging owner-operators. It has more than 58,000 operating units in key cities of the Americas, Asia Pacific, Europe, the Middle East and Africa, as well as over 42,000 units, which are under development, making a total of more than 100,000 units in over 660 properties.


Mashroat to support Labor Ministry projects

Updated 15 July 2019
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Mashroat to support Labor Ministry projects

The Ministry of Labor and Social Development and the National Program to Support the Management of Projects in Public Entities (Mashroat) have signed a memorandum of understanding (MoU) to appoint the latter as the enabling arm to support infrastructure projects. Mashroat will provide consultancy services and technical support for managing the ministry’s construction projects and facilities management based on the highest administrative and operational standards.

The MoU will allow Mashroat to examine and evaluate the construction projects’ management strategies and the ministry’s current facilities management, including designing and identifying policies, procedures and processes. In addition, Mashroat will ensure project implementation and facility management systems are run efficiently and effectively.

The MoU is considered as the first of its kind to be implemented by Mashroat to support the management of public facilities for government entities in the Kingdom. This includes the provision of consultation services and technical support based on international best practices and will support the ministry’s facilities, including 14 operating and maintenance contracts for 389 sites spread throughout the country.

The MoU was signed by Executive General Supervisor of Supportive Services at the Ministry of Labor and Social Development Dr. Ayman bin Ibrahim Al-Shelafan, and Director-General of Mashroat Ahmed bin Mutair Al-Balawi. In attendance were Minister of Labor and Social Development Ahmed bin Suleiman bin Abdul Aziz Al-Rajhi, Assistant to the Minister of Labor and Social Development Mohammed bin Nasser Al-Jasser, and Assistant Minister of Economy and Planning and Board Member of Mashroat Khalid bin Saud Al-Shunaifi.

Al-Jasser said: “The signing of this MoU is an important step toward strengthening our partnership with Mashroat. Through this joint effort, we aim to strengthen the ministry’s public infrastructure system, and achieve a strategy that will contribute to the development of the Kingdom and achieve the ambitious goals of Vision 2030.”

Al-Balawi said: “Mashroat aspires to achieve an effective transformational approach for the project and facilities management offices in the governmental agencies, through supervising the planning of the infrastructure projects portfolio for government agencies.” 

He added: “We are pleased to sign this MoU with the ministry, the first-of-its-kind for the management of public utilities. The program will examine and evaluate the management of current construction projects, while uniting the measurement of operational and maintenance procedures and processes to achieve efficiency and effectiveness, fulfilling the ministry’s strategic objectives.”

The MoU is an implementation of a royal decree (No. 47004) dated May 31, 2018, pursuant to the Council of Ministers’ resolution stating that public entities shall establish project management offices in cooperation with Mashroat to follow up, coordinate and manage their projects and ensure their delivery.