Over 31,000 Saudis get tourism training

Updated 16 October 2012
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Over 31,000 Saudis get tourism training

JEDDAH: The National Project for Tourism Human Resources Development (Takamul) at the Saudi Commission for Tourism and Antiquities (SCTA) has undertaken the execution of the program “Development of Skills in Dealing with Tourists”. The program includes a number of training courses to the employees of a number of security and service agencies that deal with tourists directly.
Takamul has so far given training to 31,166 persons who are employed with a number of related authorities involved in dealing with tourists, including rangers of nature reserves, taxi drivers, and security personnel from the public security departments in addition to employees of the Commission for the Promotion of Virtue and Prevention of Vice (Haia) and Saudi customs employees.
The program includes informing the trainees on the importance of tourism in the Kingdom and its impact on domestic products in addition to the importance of dealing with tourists to reflect a positive image of Saudi citizens’ generosity and their good dealings with others in accordance with the great Islamic principles and values.
The Takamul program that has been devoted to taxi drivers addressed the importance of taking care of vehicle readiness, safety and observing proper driving, paying attention to vehicle maintenance, and observing traffic rules in order to ensure the tourists’ safety.
The Takamul training program so far has trained 21 nature reserves rangers in 2011 and 181 rangers this year. Training was also given to 817 taxi drivers belonging to different airports in addition to the Al-Ahsa Railway Station. In 2012, the program trained 181 drivers from several areas in the Kingdom.
Takamul, in collaboration with King Fahd Security College and a number of departments in the Ministry of Interior, has trained 94 officers within the “Training the Trainers” program. The trainees belonged to the department of training of security forces in the ministry. The program resulted in training of 29,549 persons in the skills of dealing with tourists.
Takamul also trained 189 Haia employees, the commission’s field workers, on the skills of dealing with tourists. Besides, it trained 217 Saudi Customs officials in international airports on how to deal with tourists.
The Takamul outreach programs and training courses illustrate the great attention the SCTA is paying to increase awareness among public on how to deal better with tourists as well as to enhance the skills of people who deal directly with tourists.


Hajj pilgrims praise Saudi support at Dhaka airport

Updated 22 min 8 sec ago
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Hajj pilgrims praise Saudi support at Dhaka airport

  • Seventy immigration officials from Saudi Arabia are currently in Dhaka to accomplish pilgrims’ immigration tasks
  • At the airport, Saudi authorities have established 15 booths to serve pilgrims, who have to record 10-finger impressions in the Kingdom’s immigration database

DHAKA: Pre-immigration facilities provided by Saudi Arabia for Hajj pilgrims in Bangladesh have helped reduce waiting times by several hours after their arrival at airports in the Kingdom, several of them said on Wednesday.
The program is part of Saudi Arabia’s Road to Makkah initiative, whereby pilgrims can complete immigration at airports in their home country instead of doing it on arrival in the Kingdom.
From this year, Bangladeshi pilgrims are enjoying pre-immigration facilities at Dhaka airport.
“Among the 127,000 Bangladeshi pilgrims, this year 60,500 of them will have the opportunity to complete the immigration formalities at Dhaka airport,” Bangladeshi Religious Affairs Secretary Anisur Rahman told Arab News.
“From next year, all Bangladeshi pilgrims will enjoy this pre-immigration system at Dhaka airport.”
Seventy immigration officials from Saudi Arabia are currently in Dhaka to accomplish pilgrims’ immigration tasks. Three Saudi organizations are working at Dhaka airport to accomplish these tasks.
At the airport, Saudi authorities have established 15 booths to serve pilgrims, who have to record 10-finger impressions in the Kingdom’s immigration database.
In addition, at the immigration counter officials take photographs of the pilgrims, Rahman said.
“The pre-immigration system was supposed to be launched from the first Hajj flight on July 4, but due to technical issues we couldn’t do that on the first day. However, things are now running very smoothly,” he added.
Abdul Kayum Bepari, a Bangladeshi pilgrim who completed his Saudi immigration formalities at Dhaka airport, told Arab News: “It’s an amazing experience. All immigration formalities were completed within a minute. When I performed Hajj in 2011, it took more than four hours for me to complete the immigration formalities at the Saudi airport.”
Bangladeshi pilgrim Sadek Ali told Arab News: “Everything is very disciplined. This pre-immigration system has truly eased the hassle of thousands of Bangladeshi pilgrims.”
Pilgrim Bulbuli Begum told Arab News: “My Saudi immigration formalities took only a few seconds to be completed.”
Pre-immigration support for Bangladeshi pilgrims will continue until the last Hajj flight, which is scheduled on Aug. 5.
“We’re trying to ensure maximum support and comfort to the pilgrims,” said a Saudi immigration official at Dhaka airport.
“They don’t even need to worry about luggage. Once the pilgrims land at a Saudi airport, they’ll immediately board hotel-bound buses and will receive their luggage at the hotel.”