Report: Saudis aware of online risks, but hold businesses responsible for data breaches

Clearly, hackers continue to go after unprotected, sensitive personal data enabling them to steal identities, resulting in long-term implications for consumer confidence in digital services and the companies that provide them. (Reuters)
Updated 24 January 2017

Report: Saudis aware of online risks, but hold businesses responsible for data breaches

JEDDAH: Saudi consumers place responsibility for protecting their personal data firmly on organizations holding their data — and not themselves, said a report.
The report said that 63.26 percent of Saudi consumers claim that companies are responsible for protecting their data while 36.74 percent believe that they are responsible for the security of their own data.
The report titled “2016 Data Breaches and Customer Loyalty” is prepared by Gemalto. According to the findings of the report, 42 percent of Saudis believe companies take protection of their personal data very seriously.
In the wake of data breaches worldwide, consumers are becoming increasingly fearful of their data being stolen. Globally, more than 4.8 billion data records have been exposed since 2013 with identity theft being the leading type of data breach.
“Consumers have clearly made the decision that they are prepared to take risks when it comes to their security, but should anything go wrong they put the blame with the business,” said Ahmad Abdallah, regional sales manager, KSA, Gemalto.
According to Gemalto’s H1 2016 Breach Level Index, data breaches in the Middle East increased by 50 percent in the first six months of 2016 compared to the last six months of 2015. Additionally, 10,537,437 data records were compromised compared to 66,050 records previously, across the region.
Clearly, hackers continue to go after unprotected, sensitive personal data enabling them to steal identities, resulting in long-term implications for consumer confidence in digital services and the companies that provide them.
Despite becoming more aware of the threats posed to them online, 8 percent of Saudi consumers believe there are no apps or websites out there that pose the greatest risk to them and consumers are not changing their behavior as a result
The report said that 72 percent of Saudi consumers believe they will be a victim of a breach at some point, and organizations need to be prepared for the loss of business such incidents may cause. 39 percent are unlikely to do business with an organization, be it health care, a bank or a retailer, that experienced a breach.
The study found that 65 percent of those who have been a victim of a breach attribute this to a fraudulent website.
The lack of consumer confidence could be due to the lack of strong security measures being implemented by businesses. Within online banking, passwords are still the most common authentication methods. Solutions like two-factor authentication and data encryption trail behind.
Similar results can be seen in both the retail space, with only 26 percent of Saudi consumers using online retail accounts claiming two-factor authentication is used on all their apps and websites, and in social media. Only 24 percent admitted to having a complete understanding of what data encryption is and does.
“The modern-day consumer is all about convenience and they expect businesses to provide this, while also keeping their data safe. With the impending threats of consumers taking legal action against companies, an education process is clearly needed to show consumers the steps companies take to protect their data,” said Abdallah.


Apple, Google drop Fortnite from app stores over payments

Updated 14 August 2020

Apple, Google drop Fortnite from app stores over payments

  • Google said Fortnite will remain available on Android, just not through its app store
  • Apple and Google both take a 30% cut from in-app revenue purchases in games

NEW YORK: Apple and Google dropped the popular game Fortnite from their app stores after the game’s developer introduced a direct payment plan that bypasses their platforms.
Apple and Google both take a 30% cut from in-app revenue purchases in games, which has long been a sore spot with developers.
Fortnite is free, but users can pay for in game accoutrements like weapons and skins. Its developer, Epic Games, said in a blog post Thursday that it was introducing Epic Direct payments, a direct payment plan for Apple’s iOS and Google Play. Epic said the system is the same payment system it already uses to process payments on PC and Mac computers and Android phones.
Apple and Google said the service violates their guidelines.
“Epic enabled a feature in its app which was not reviewed or approved by Apple, and they did so with the express intent of violating the App Store guidelines regarding in-app payments that apply to every developer who sells digital goods or services,” Apple said in statement.
Google said Fortnite will remain available on Android, just not through its app store. Android users can download the app from other app stores, although that’s generally not an option for iPhone users.
Epic Games did not immediately return a request for comment. Epic’s Fortnite Twitter account said the company would debut a new short film called “Nineteen Eighty-Fortnite,” a seeming parody of Apple’s iconic “1984” commercial that introduced the Macintosh computer. It has also filed a complaint against Apple in the US District Court in Northern California for dropping Fortnite.