Meet the Saudi women running 5-star hotels

Sarah Qassim, Jabal Omar Hotels managing director, is shown speaking at a meeting in this handout photo.
Updated 19 January 2018

Meet the Saudi women running 5-star hotels

RIYADH: Saudi women are making their mark in the hospitality world with friendly smiles and welcoming phrases. Some of them have reached beyond that and are now leading the industry and running high-end properties.

Sarah Qassim is the managing director at Jabal Omar, which is initiating a mega-project around the Makkah’s holy mosque, consisting of 40 towers.

When asked about her experience in the industry, Omar said: “When I first started in 2007 at the InterContinental Hotel in Jeddah, I was one of the first Saudi women who entered this industry; there were foreigners but not a Saudi. It was difficult. I doubted myself; people looked down on me in the beginning. Society couldn’t understand why I chose to work in the hospitality industry. They didn’t understand that it is my passion. Nowadays its completely different. After the King Abdullah Scholarship program, I believe it had a huge impact on women, definitely leading and taking bigger roles.”

Sarah is also an author. “In the hotel lobby” is the title of her published book, which she classifies as an “educational novel.” Most of the story takes place in the lobby; the idea of the novel is based on her experiences in the hotel’s lobby, which spans over 10 years.

Also, a lecturer on hospitality, she gives workshops for the Saudi Commission for Tourism and Natural Heritage, and around 30 females, attend.

Sarah emphasizes: “Saudis are known for their generosity; when you go abroad, they recite poems about our hospitality, culture and beliefs. We are now trying to integrate it with international standards.”

Maram Gogandi, also a leading Saudi female in the hotel industry, was appointed general manager for Park Inn Hotel in Jeddah in 2017, with 12 years of experience in the hospitality industry.

Gogandi has worked all over the world and accumulated many awards, one being an international one — The Company Hospitality Award — which she received in 2017 in Paris. She says that many were pleasantly surprised: “I was the first Arab to win it. It is an international award.”

The high position she holds now didn’t come easy, but after many years of hardships and hard work. Gogandi explains: “I was the first Saudi woman to work in sales for the government and VIP sector. It was difficult then, but now it’s a different story. Now I’m being applauded. Rezidor’s leadership, program supported me and looked into promoting a qualified Saudi female.”

She adds: “Rezidor’s leadership program now has 102 ladies, 21 of whom are in executive positions.”

“My plan is to meet with other hotels and companies, and help train Saudis of both genders. I am now making a requirements program for all Saudis. It will be systemized with specific requirements, in a specific process, in which we can define their skills and put them in the correct position in which they will be able to give more. Even training companies will benefit; we want to make a generation of leaders.”

These leading ladies spoke on their experiences during their long years in the industry. What was noted was that in the span of 10 years many things have changed. What was once considered taboo, and ladies working in this field were looked down upon, is now considered normal and even applauded. They give credit to the King Abdullah Scholarship Program which helped normalize their presence in this field and made it acceptable.

Veteran Saudi females in the hospitality industry are working hard and smart to elevate the status of Saudi women one step at a time.


Saudi Cabinet congratulates security forces for thwarting terror cell

King Salman chairs the virtual meeting. (SPA)
Updated 30 September 2020

Saudi Cabinet congratulates security forces for thwarting terror cell

  • King Salman thanked international leaders and officials for their messages of congratulations to the Kingdom and its people on the occasion of its 90th National Day

RIYADH: The Saudi Cabinet on Tuesday congratulated the Presidency of State Security for its work in identifying and apprehending the suspected members of a terror cell in the Kingdom.

Some of those who were arrested allegedly trained at sites in Iran run by the country’s Revolutionary Guards. A cache of weapons and explosives was also seized.

Ministers expressed their appreciation for the efforts of the presidency’s employees in tracking down those who threaten the security and stability of the Kingdom and the safety of those who live there.

Majid Al-Qasabi, the acting minister of media, said that while reviewing the latest regional and international developments, cabinet members reiterated the Kingdom’s call during the recent International Atomic Energy Agency General Conference for the international community to adopt a firm stance on Iran, and take steps to address its violations of international agreements relating to its nuclear-research program. They also reaffirmed Saudi support for efforts, in partnership with the international community, to make the Middle East a nuclear weapon-free zone.

The virtual meeting was chaired by King Salman, who began by passing on his condolences and sympathy to the people of Kuwait and the family of its Emir, Sheikh Sabah Al-Ahmad Al-Jaber Al-Sabah, who died on Tuesday. He also congratulated the emir’s successor, Sheikh Nawaf Al-Ahmad Al-Sabah.

King Salman thanked international leaders and officials for their messages of congratulations to the Kingdom and its people on the occasion of its 90th National Day. He also briefed ministers on his recent telephone conversation with Indian Prime Minister Narendra Modi, during which the two leaders reviewed bilateral relations and discussed opportunities to further develop them.

The cabinet commended the king for his speech during the UN’s 75th General Assembly in New York, during which he emphasized the his country’s continued commitment to assisting the international community in efforts to deal with the effects of the COVID-19 pandemic and address its humanitarian and economic implications.

Ministers also noted that his speech reflected the Kingdom’s dedication to security, stability and prosperity as a strategic choice, its call for peaceful coexistence, moderation and solidarity among all countries and peoples to address humanitarian challenges, its support for political solutions to conflicts, and its efforts to combat extremism in all its forms.

Al-Qasabi said that the Cabinet welcomed the announcement by the Kingdom that the G20 Leaders’ Summit will take place as planned as scheduled on Nov. 21 and 22, albeit virtually as a result of the pandemic. Saudi Arabia hold the presidency of the G20 this year.

Ministers also expressed their appreciation for international efforts, led by G20 countries, that have resulted in the provision of more than $21 billion to support the production of diagnostic and therapeutic tools during the pandemic, and the development and distribution of vaccines. In addition, more than $11 trillion has been allocated to protect the global economy, and more than $14 billion to mitigate the debt burdens of less-developed countries and help fund their health services and social programs. The Cabinet also reviewed the latest local and international developments in the pandemic, along with preparations for the safe resumption of Umrah.

Ministers reiterated the Saudi call, during an emergency meeting of the Council of Arab Ministers Responsible for Environmental Affairs, for urgent action to avoid an environmental catastrophe in the Red Sea as a result of the deteriorating condition of the oil tanker Safer, which has been anchored off the coast of Yemen, near Ras Issa port, since 2015.

The Cabinet also expressed its concern over developments in the dispute between Armenia and Azerbaijan, and urged both sides to agree a ceasefire and resolve the conflict peacefully in accordance with UN Security Council resolutions.