British Airways says Heathrow flights hit by computer problems

A number of British Airways flights were canceled or being delayed by several hours at Heathrow’s Terminal 5. (Reuters)
Updated 19 July 2018

British Airways says Heathrow flights hit by computer problems

LONDON: British Airways canceled and delayed flights at London’s Heathrow, Europe’s biggest airport, on Wednesday due to problems with a supplier’s IT systems, the airline said.
A number of British Airways flights were canceled or being delayed by several hours at Heathrow’s Terminal 5, according to the airport’s departure board.
“We are working with our supplier to resolve the matter and are sorry for the disruption to our customers’ travel plans,” British Airways said in a statement.
The carrier suffered a massive computer system failure in May 2017, caused by a power supply issue near Heathrow, which stranded 75,000 customers over a busy holiday weekend.
Its chief executive said at the time it would take steps to ensure such an incident never happened again.
Passengers at the airport on Wednesday described chaotic scenes as people tried to catch flights and complained there was a lack of information from the airline.
“Utter chaos at LHR, no communication, no emergency processes and no clue,” one passenger Dominic Hill said on Twitter.
A number of flights at the airport were earlier disrupted after a control tower was evacuated because of a fire alarm.


Lufthansa cabin crew union calls for Sunday strike in Frankfurt, Munich

Updated 14 October 2019

Lufthansa cabin crew union calls for Sunday strike in Frankfurt, Munich

  • Additional calls for strikes at the group’s five airlines are possible at any time

BERLIN: German flight attendants’ union UFO is calling for a five-hour strike on Sunday at German flag carrier Lufthansa, UFO said on Monday, in an escalating row over workers’ pay.
Flight attendants and pursers at Lufthansa’s largest hubs, Frankfurt and Munich, have been called upon to take part in the walkout, which is scheduled from 0400-0900 GMT, UFO deputy chief Daniel Flohr said in a video message released on YouTube.
Additional calls for strikes at the group’s five airlines are possible at any time and the union will discuss unlimited walkouts next week, Flohr added.
He said UFO was demanding from Lufthansa’s namesake airline a 1.8 percent pay increase over a half-year period.
At other airlines of the German group, the union is in conflict over issues including pay as well as part-time work and pension plans, Flohr said.