Digitizing STC contracts saves 200,000 hours

Olyan bin Mohammed Al-Wetaid, senior vice president at STC’s Consumer Business Unit.
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Updated 31 March 2020

Digitizing STC contracts saves 200,000 hours

STC has revealed that the number of paper contracts the company dispensed with due to digitization amounted to 7 million annually. The telecom operator aims to digitally transform itself to enrich customer experience with innovative digital solutions and services.
Olyan bin Mohammed Al-Wetaid, senior vice president at STC’s Consumer Business Unit, said: “The full adoption of digital contracts is part of the company’s commitment to reinventing the customer experience, digitizing its services, implementing a business model that preserves the environment, and promoting sustainability, in accordance with the company’s strategy and the digital transformation goals of Saudi Vision 2030.”
Al-Wetaid said that the move, which came with the support of the Ministry of Communications and Information Technology, contributed to saving 200,000 annual waiting hours for the customers, in addition to increasing reliability and facilitating maintenance.
The electronic contracts are part of the digital transformation journey that the company has undertaken to digitize its services, which includes the provision of 95 percent of STC’s services on the MySTC app.


Al-Dabbagh Group Ranked sixth on Kingdom of Saudi Arabia’s Great Place to Work List

Updated 04 June 2020

Al-Dabbagh Group Ranked sixth on Kingdom of Saudi Arabia’s Great Place to Work List

Jeddah, Saudi Arabia: Al-Dabbagh Holding Group, founded in 1962, has been ranked sixth in the Saudi Arabian private sector's best working environments for the year 2020. The ranking is compiled by Great Place to Work, a leading global organization that evaluates work environments across more than 60 countries.
This achievement comes in recognition of Al-Dabbagh Group's efforts toward creating and fostering a positive working environment for all. Employees participated in a questionnaire on work-place satisfaction, and the company policies were also subject to an external review, both of which contributed to the resulting ranking.
Al-Dabbagh Group’s Head of Human Resources, Hayfa Abu-Zabibah has said that "this achievement is the result of the Group's unique culture, derived from the philosophy of Omnipreneurship, which embraces comprehensive leadership and is made up of three principles (Giving, Earning and Sustaining) five values (integrity, passion, respect, forward-thinking, teamwork) and ten golden rules. The principles, values and golden rules provide the framework that govern the Group’s ecosystem and culture.”
Hayfa added that receiving this award will only increase the Group’s motivation to further promote this ecosystem and continue efforts toward becoming a better place to work.