Amaala welcomes Victor Clavell as chief operating officer

Chief Operating Officer of Amaala Victor Clavell
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Updated 13 October 2020

Amaala welcomes Victor Clavell as chief operating officer

Amaala, the ultra-luxury destination located along Saudi Arabia’s northwestern coast, has appointed hospitality industry veteran Victor Clavell to the role of chief operating officer. Victor joins Amaala’s senior leadership team, working closely with CEO Nicholas Naples to bring the destination to life over the coming years.

With an innate understanding of the luxury hospitality business, Clavell steps into a role that will see him lead the operations division across the destination and its three communities — Triple Bay, The Coastal Development, and The Island.

With more than 30 years of proven excellence at world-leading brands, Clavell brings with him expertise and passion that has established him as a global authority and industry thought leader. Over the years, he has guided the openings of numerous top-tier properties across the Americas, Europe, and Asia Pacific for The Ritz-Carlton Hotel Company, Bulgari, W, and Edition hotels.

Amaala chief executive Naples said: “As we continue Amaala’s development journey, Victor’s unparalleled knowledge, stellar reputation and proven ability will prove invaluable in the acceleration and delivery of our operations across the destination. His extensive background in the development of iconic properties across the globe perfectly positions him to lead Amaala’s operations and shepherd the next stages of growth.”

Clavell holds a postgraduate degree in international hotel management from the University of Surrey, UK, and a bachelor of science in business administration and management from the University of Barcelona, Spain. He has also completed Harvard Business School’s program in executive education, strategy building and sustaining competitive advantage. A natural linguist, Clavell has a native command of English, Spanish, and Catalan. He is also fluent in French and has mastered conversational Italian.

On being appointed to his new role, Clavell said: “Amaala will set new standards for thoughtful luxury, guest experience and sustainable practices. I look forward to working with some of the best talent in the industry as we forge ahead in the realization of this ambitious vision.”

Set in the Prince Mohammad bin Salman Natural Reserve across three unique communities, the 4,155-square-kilometer year-round destination will include 2,800 hotel keys and more than 900 residential villas, apartments and estate homes, alongside 200 high-end retail establishments, fine dining, wellness and recreational facilities.

Elaa to redefine corporate & government travel in KSA

Updated 20 October 2020

Elaa to redefine corporate & government travel in KSA

Seera Group, a travel services company, has announced the launch of Elaa 3.0, a digital travel management solution (TMS) that has been designed to optimize corporate and government travel bookings across Saudi Arabia.

A new dedicated portal has been launched for Elaa, Seera’s travel management company, which enables employees of partner organizations to make all their bookings and travel planning seamlessly without having to go through a tedious and costly manual process. This means reduced cost through higher levels of transparency, predefined policy setting and travel management efficiency.

“Elaa made the most of the downtime caused by travel restrictions during the pandemic by digitizing and simplifying the processes and enabling continuous improvement and innovation for its partner companies across private and public sectors,” a statement said.

The new improved platform can digitally connect everything for customers whilst supporting them in the new normal, as travel management policies, structures and strategies have changed following the COVID-19 pandemic.

Government ministries, departments and corporations with large-scale travel management requirements, can now manage all their requirements through Elaa’s new portal, which is designed as a flexible and scalable booking platform that is easy to navigate and is both time- and cost-efficient.

Abdulrahman Mutrib, executive vice president and group chief technology officer of Seera Group, said: “The new reality has brought a significant change in the travel requirements of corporate and government entities. Travel policies are constantly being updated or reviewed, and only a travel management system that can factor in these changes in real-time can add true value to organizations. Over the past years, we have been investing significantly in digitizing our processes, and we are now ready to offer the next-generation TMS system for our customers.

“The digitization of the processes, end-to-end, will mean less complexities in bookings, easy modifications and changes, as needed, and higher levels of operational efficiency. The automation of travel management, through Elaa 3.0, will lead to not only saving time but also cost advantages for the organization.”

Among the benefits for customers include search, select and booking of employee trips as a self-service, as well as a streamlined and swift digital approval process seamlessly regulated with pre-configured internal travel policies.

“With real-time tracking of booking requests, Elaa 3.0 serves as a revolutionary product in the travel market sector in the Kingdom,” a statement said.

Elaa’s highly secure and automated platform aims to redefine corporate and government travel for the new era. Elaa, meaning “trusted adviser” in Arabic, has activated a suite of internal training programs to familiarize customers on the new models that will be implemented.