Dr. Hashem bin Abdullah Al-Makrami has been the general manager for planning and quality at the Institute of Public Administration (IPA) since June 2018. He also manages various departments, including the institute’s project management office, innovation and business process development, and partnerships and cooperation.
Al-Makrami received a bachelor’s degree in computer science from King Abdul Aziz University in 2001. Six years later, he got a master’s degree in information technology from Melbourne Institute of Technology, Australia. In 2015, he obtained a doctorate in information systems from Queensland University of Technology, also in Australia.
Prior to his current post, he served for nearly 18 months, beginning in January 2017, as director of the IPA’s strategic planning department. Between January 2015 and January 2017, he managed the institute’s distance training center.
As general manager for planning and quality, Al-Makrami leads the department in setting and advancing strategies and developing review procedures to monitor the progress of the strategic plans. He also supports the objectives of the IPA through effective planning. Additionally, he develops action plans to meet departmental requirements and ensures that operations are conducted in line with the institute’s vision and mission.
His job duties as an assistant professor include preparing and delivering regular IT training to government employees. He also designs curricula for training plans to foster learning, stimulates class discussions, and ensures trainer engagement. Moreover, he contributes to the development, planning and implementation of fine training materials.