PeopleSoft’s Middle East customers have begun enjoying the benefits of the PeopleSoft User Productivity Kit, a content and development tool that enables organizations to create customizable content for documentation, performance support, and classroom and web-based training.
The User Productivity Kit provides organizations in the Gulf, Levant, and North Africa with a synchronized platform to produce, deploy, and publish training content in a variety of formats within a single authoring session. The new solution allows customers to accelerate user adoption and maximize their investment in PeopleSoft solutions.
“Acceptance and adoption by end-users is critical to realizing the value and payback of enterprise software applications,” said analyst Cushing Anderson, IDC. “Vendors that enable quick, customizable and global training will help customers maximize the effectiveness of end-user education and ultimately, the application itself.”
The User Productivity Kit furnishes comprehensive end-user training content developed by PeopleSoft’s instructional design experts. The solution includes training for standardized business processes that can be used “out of the box” or easily modified to meet customers’ unique needs. In addition, the User Productivity Kit provides organizations with a single-source repository for end-user training needs. As a result, organizations can quickly update and distribute training content based on application deployment schedules or changes in business processes.
“Given the increasing number of enterprise resource planning (ERP) projects being initiated in the Middle East by businesses of all sizes, rapid user adoption of new applications can make or break an organization’s implementation,” said Tim Caulkett, regional director, PeopleSoft Middle East.
