Convergys Corporation, a specialist in telecommunications billing software and professional services, has opened a regional office in Dubai, to support the Middle East’s fast growing telecommunications industry. The new Convergys office will act as a resource center for customer projects and will be jointly headed up by Richard Mindham, regional sales director of Convergys for the Middle East and Africa and Des Beatty, regional program director.
“The Middle East is a major growth area for Convergys, and with this office opening, Convergys is making a long term commitment to our existing and future clients in this region,” said Jean-Herve Jenn, president of Convergys for Europe, the Middle East and Africa (EMEA). “The Middle East telecommunications market continues to mature. As competition increases, network operators must become ever more customer centric. Convergys billing solutions give telecom operators the flexibility to develop innovative new services and bundled offerings tailored to their customers’ needs.”
