STC alerts SAWA customers on personal data

Saudi Telecom Company (STC) has been issuing reminders to customers urging them to update their personal information in accordance with the Communication and Information Technology Commission’s (CITC) regulations.
The reminders are issued through SMS, social media, and IVR as the deadline to implement the CITC regulation draws near.
The new CITC regulation requires customers to input their national identification number (Iqama) immediately after entering their prepaid card number to charge SIM cards, recharge, or transfer balances.
SAWA customers have to update their personal information to avoid service disconnection.
To facilitate the transition and verification process, STC employed more than 100 temporary offices across the Kingdom.
Customers may also update their personal information at STC’s customer care centers, Khadamati portal, and through the company’s website stc.com.sa.