DHL
DHL, the world’s leading express and logistics company, has announced the appointment of Nour Suliman, an industry veteran, as the new country manager. Suliman will take the responsibility of driving the efforts toward developing the service portfolio offered by DHL. Addressing a press conference in Riyadh, Suliman spoke at length about his new mission and said: “I’m honored to move to the biggest and one of the fastest growing markets in the region. Certainly my new position will bring about its own challenges of the Saudi market, which is completely different from other markets of the world in terms of business, its volume, customer needs and high-rhymed growth”. After joining the customer service department at DHL in Bahrain in 1978, Suliman held several senior management positions in different DHL locations including Saudi Arabia, Egypt, the UAE and Bahrain.
JAGUAR
Jaguar, one of the world’s most renowned luxury car manufacturers, announced the arrival of the 2008 model year S-Type into Saudi Arabia. The new model comes equipped with a range of interior and exterior design changes and a series of new standard and optional features. The latest S-Type continues to be loved and admired by customers who are attracted by its spirit of individuality, iconic design and sporting performance. For the 2008 model year, all S-Type versions feature an updated front end, with the addition of the sporting S-Type R bumper and mesh grille to all models. The new front is more contemporary, giving every S-Type a more poised and dynamic appearance. A new series of beautiful alloy wheels adds to the sporting appearance of the 2008 model year. Entry level versions now come with the multi-spoke 17-inch Antares wheel as standard. The S-Type is now available in showrooms across the Middle East.
SABB
SABB’s call center operation in Saudi Arabia has won global recognition as being among the world’s best with the granting of two of the highest international awards for its outstanding performance. Competing against call centers from all over Europe, the Middle East and Africa, SABB won silver medals in both the categories it entered in the 2007 Contact Center World Awards for the Best in EMEA — Best Contact Center among medium sized operations and Best Outbound Campaign. SABB was the only Saudi Arabian organization to win any awards at the ceremony held in London and only one other company in the whole of the Middle East, Qtel, was among the other winners. Rahn Wood, SABB’s head of direct banking, commented: “We are enormously proud of this achievement particularly since the awards are the result of votes by our peers and competitors from around the whole EMEA region. This is the call center industry itself acknowledging its global leaders.” Nabil Al-Hoshan, general manager, personal financial services, added: “The awards give recognition to the extraordinarily high standards achieved by our agents in our call centers in Riyadh and Alkhobar in dealing with customers and the public. Each day, our agents and supervisors are the front line contact for many thousands of our customers and potential customers. SABB owes these awards to their dedication and to their caring for every caller.”
GEANT
Probably inspired by the fashion runways of Paris, Milan and New York, Geant of Saudi Arabia has unveiled its high-profile fashion collection for 2007, which provides beauty looks that complement everyone’s unique style. Geant’s collection of women’s and men’s wear includes a variety of trousers, T-shirts, jackets for ladies, skirts, long blouses, jeans and a range of ready-to-wear clothes for all occasions. “The Geant range shows this hypermarket chain is back at the top of its game when it comes to world-quality women’s fashion and menswear,” said Aleemuddin Ahmed, Geant’s marketing manager, here yesterday. “The collections feature different kinds of fashions that will see you through the hot summer months and into winter,” said the marketing chief, while announcing the fashion collection which will last until Aug. 14. He said that one can find dresses with bold, black colors, party dresses in black and purple satin, along with pieces in hues of mustard and vivid red for all occasions. The range, which forms part of the collection, is wearable, flattering and sure to be a hit with such low prices, said Ahmed. “Several print wrap dresses are one of the season’s most popular looks, perfect for the office or a lunch with friends or for a casual picnic,” he said.