Users complain of ATM malfunctions

Updated 23 September 2013

Users complain of ATM malfunctions

Saudis and expats have complained of technical malfunctions in ATM machines, which authorities say have occurred as a result of high withdrawal rates during the four-day weekend.
Talaat Hafiz, secretary-general of the Media and Banking Awareness Committee for Saudi Banks, said that banks have established operation rooms to monitor ATMs.
“There are action teams that monitor and conduct inspection of machines,” he said.
There are more than 12,700 ATM machines across the Kingdom and 17 million ATM cards were issued to clients of Saudi banks at the end of the second quarter of 2013.
Cash withdrawals from SPAN (ATMs) and banks were estimated at SR625 billion in 2012.
Local banks have injected large sums of cash into ATM machines to meet the holiday demand.
Only 3 percent of defects, however, were reportedly due to lack of cash in the machines.
The main reason for high cash withdrawal rates, according to officials of the Saudi Payments Network (SPAN), is the increasing prices of commodities and an overall increase in salaries in both private and public sectors.
More than SR32 billion were withdrawn during the month of Ramadan from ATMs linked with SPAN. This represents an increase of more than 8.9 percent compared to the previous Ramadan.
“Sales outlets recorded a growth of SR20 billion, an increase of more than 23 percent against last Ramadan,” Talaat Hafez added.
“ATM malfunctions are limited in comparison with the volume of transaction for these machines throughout the Kingdom,” he said.

Leading monitor of crucial events in the Saudi Arabia for 100 years: Umm Al-Qura newspaper

Umm Al-Qura was the first newspaper to be published during the time of Saudi Arabia's founder.
Updated 21 May 2018

Leading monitor of crucial events in the Saudi Arabia for 100 years: Umm Al-Qura newspaper

  • It was the first newspaper to be issued at the time of the Kingdom’s founder, King Abdul Aziz
  • Al-Ahmadi clarified that the newspaper’s first issue was published in December 1924

MAKKAH: It is considered one of the most important and prestigious Saudi Arabian newspapers. 

It has witnessed crucial decisions in the country, observed the history of the region throughout a century, recording details of life in the Kingdom becoming a reference for historical decisions and events.

Umm Al-Qura’s Editor in Chief Abdullah Al-Ahmadi said the newspaper has the support and supervision of Minister of Culture and Information Dr. Awwad Al-Awwad, who has harnessed all the resources for its modern launch. Al-Ahmadi clarified that the newspaper’s first issue was published in December 1924.

It was the first newspaper to be issued at the time of the Kingdom’s founder, King Abdul Aziz. The headline in the first issue of the newspaper was “The Makkah Declaration,” and this story was accompanied by news and official statements.

Al-Ahmadi said that the paper continued its coverage during World War II, although its presses did stop for a period of up to eight weeks in 1924 before King Abdul Aziz ordered paper to be imported and printing to resume.

Umm Al-Qura’s first editor in chief was Sheikh Yusuf Yassin, who was followed by Rushdi Malhas. Both figures held diplomatic positions during King Abdul Aziz’s reign, along with Mohammed Saeed Abdul Maksoud, Fouad Shaker and Abdul Quddus Al-Ansari.

Al-Ahmadi added that the newspaper has monitored the personal stories of the Kingdom’s kings, giving precise details of the historical and political events of the last century. He added that it has the full Saudi archive and it has become a historical reference for history, the economy and politics.

Al-Ahmadi said the newspaper was a combination of news, sports and social events during 30 years of its foundation. It had adverts on some pages, reflecting the region’s identity and local, economic and cognitive dimensions.

Al-Ahmadi said that with its launch, the newspaper formed the memory, aspirations and ambitions of Saudi Arabia. It was the only media platform in which the world explored the local news, along with the cultural, educational and economic news. 

It covered their advocacy of the crucial decisions — notably the Palestinian cause that Saudi Arabia has defended since the time of its founder.

Umm Al-Qura’s editor in chief said his main concern, along with his former colleagues in the newspaper’s management, was its development and relaunch, pointing out that a number of challenges have been overcome. 

The newspaper has been developed across the board — from layout and content to its brand logo and colors, he said.

Al-Ahmadi added that new and modern printers have been provided, and the newspaper has improved in line with technical and modern changes. 

He said the government also helped restore the back issues damaged by moths.

The operation was carried out by specialized experts who supervised the whole operation to protect the issues from getting lost. All issues were archived online and missing issues are being updated, he added.

Al-Ahmadi said that the newspaper’s website will provide a digital media platform for the documentation process, giving integrated information about the newspaper.

Al-Ahmadi said the newspaper has a website archive for researchers and academics. 

He added that a large number of master’s and doctorate degrees as well as surveys took place with the help of the newspaper that has become a historic reference for scholars and researchers.