Saudi Aramco, GE and Tata set up all-women BPO center in Riyadh



DHAHRAN: ARAB NEWS

Published — Wednesday 25 September 2013

Last update 2 October 2013 3:56 pm

| نسخة PDF Print News | A A

Saudi Aramco, GE and Tata Consultancy Services (TCS) Tuesday announced the launch of the first all-female business process services center in Riyadh. The center will be staffed by Saudi females with TCS and GE owning 76 percent and 24 percent equity in the new venture, which will initially serve Saudi Aramco and GE as anchor clients.
The collaboration of the three companies underscores their strong commitment to support Saudi Arabia’s localization strategies to diversify the Kingdom’s economy and enable the growth of a viable employment sector.
The new business process services center will serve as a building block to localize the business process outsourcing (BPO) industry in the Kingdom. The three partners will work together with the intention of scaling up the new venture to create up to 3,000 jobs for Saudi professional females. GE will create up to 1,000 employment opportunities for this initiative.
Saudi Arabian General Investment Authority (SAGIA) Gov. Abdullatif A. Al-Othman delivered a keynote speech at the launch ceremony in Dhahran, headquarters of Saudi Aramco. The event was also addressed by Khalid A. Al-Falih, president and CEO, Saudi Aramco; Jeffrey Immelt, chairman and CEO, GE; Cyrus Mistry, chairman of Tata Group, and N. Chandrasekaran, CEO and managing director, TCS.
The center brings a unique business model to Saudi Arabia, and is set to become a rich training ground for building new capabilities, skills and careers for Saudi females. It will be employing skilled graduates in the areas of finance, accounting, human resources management and supply chain management services.
Highlighting Saudi Aramco’s strategic intent, Al-Falih said: “We are helping to build the capacity of the nation as it moves toward a knowledge economy by maximizing local content, adding value through integrated industrial parks, and promoting economic diversification and entrepreneurship. In light of the demographic realities, this comprehensive framework offers a winning formula to create jobs.”
Describing the importance of business process services to the services industry, Al-Falih added: “In addition to the array of manufacturing and industrial jobs, services are an even bigger creator of wide ranging employment through an extensive range of office functions. In recent decades, the world, including Saudi Arabian enterprises, has been outsourcing these functions offshore. It’s time to bring those jobs home.”
The center will help corporations in the Kingdom to take advantage of a globally accepted business and operating model, which allows business to focus on core competencies. It will provide support knowledge and industry-specific services with TCS’ globally recognized integrated delivery processes and best-in-class execution.
Immelt said: “GE is committed to partnering with the Kingdom in helping to achieve their social and economic growth aspirations and goals. Today, Saudi Arabia is placing high emphasis on creating jobs for its youth and women, and we are proud to be supporting female employment opportunities in the Kingdom, offering placement opportunities and world class training programs.”
Initially providing services to anchor clients Saudi Aramco and GE, the center will eventually expand its customer base to other companies and institutions across the Kingdom. In due course, GE and TCS will also work with leading Saudi universities and educational institutions to launch specialized training programs to achieve further job creation goals.
Mistry said: “The Tata Group has a long history of encouraging women to achieve their potential and contribute to the community and we are delighted to work with Saudi Aramco and GE to help provide careers for women in the Kingdom and enable them to contribute to its economic progress. Saudi Arabia is a focus market for the Tata Group where we have built strong partnerships and this ambitious initiative is an example of our commitment to this market.”
Chandrasekaran said: “This unique initiative will leverage a new talent pool in the Kingdom to meet the business needs of corporations in the region. It is an example of our long-term commitment to this market. By drawing on our proven global expertise in business process services, our ability to partner with corporations as well as develop talented professionals, we will help achieve the goals of this pioneering venture.”


TCS today delivers business process services from 20 service locations in over 10 countries, including China, Philippines, India, Hungary, the UK, Chile, Ecuador, Uruguay, Mexico and the United States.

What's happening around Saudi Arabia

JEDDAH: Timely intervention by Deputy Crown Prince Mohammed bin Salman helped move a Saudi woman, who was declared “brain dead” in the US, to the Kingdom.Hani Matar El-Enzi was quoted as saying by an online publication on Wednesday that his wife, Bas...
RIYADH: The world’s fattest man from Jazan has shed 320 kg in almost three years and a video online showed him taking his first steps with the help of a Zimmer frame, thanks to the role of the Ministry of Health in the weight-loss program.Khaled Mohs...
JEDDAH: The National Society for Human Rights (NSHR) has questioned the fairness of Saudis being sentenced to death in Iraq.The organization believes the sentences have been issued against the backdrop of “sectarian pressures” and that the regional s...
RIYADH: The $22-billion Riyadh Metro project is going on according to the plan despite the fact that many global projects are faltering.“There are many stalled projects all over the world and not in the Kingdom alone, but the metro project in the Sau...
JEDDAH: Four members of the Commission for the Promotion of Virtue and the Prevention of Vice (Haia) were stabbed by a youth who was allegedly trying to blackmail a girl in Jeddah. The incident happened on Tuesday night and the four officers, who sus...
RIYADH: A recent report released by the Ministry of Labor revealed that the number of violations registered on the ministry’s electronic program “Together for Monitoring” in the months of December 2015 and January 2016 amounted to 484, of which 157 w...
RIYADH: Health Minister Khalid Al-Falih visited the medical complex in Thuwal, near Jeddah, on Tuesday. The facility was set up by Saudi Aramco, whose chairman is the health minister himself.According to the minister, the complex provides primary hea...
JEDDAH: A number of Shoura Council members have voiced objections to some imams who express their personal opinions during Friday sermons.The members asked the Ministry of Islamic Affairs to supervise the sermons to make sure they were written by spe...
MADINAH: Street vendors near the Prophet’s Mosque pose a risk to the country’s reputation and economy besides blocking the way of service cars, Red Crescent and Civil Defense vehicles, an expert has said.Ninety-eight percent of these street merchants...
RIYADH: Appropriate action has been taken against the Haia members who were involved in beating up a girl opposite the Nakheel shopping mall here recently, but the girl was also at fault, a Haia official has clarified.“A probe has revealed that the g...
I am from the east of France but moved to Saudi Arabia from Paris in 1990. I worked for a princess as a French language tutor. I was young and single. I thought it was very exotic and mysterious. I lived in a palace. I left Saudi Arabia in 1992 and c...
JEDDAH: The Pakistan Repatriation Council (PRC) held a symposium on Kashmir and the obligation of Muslim world toward Kashmiris.It was presided by Ali Al-Ghamdi, a former Saudi diplomat. Other guests and speakers at the event were Shahid Nayeem, pres...
DAMMAM: A total of 627 kidney transplant surgeries were performed in the Kingdom last year, bringing the number of kidney transplants, performed since the beginning of the organ donation program, to 9,000 surgeries, said Dr. Faisal Shaheen, director...
ABHA: Saudi women spend more on cosmetics compared to women in the West, the Arab world and even in the Gulf, economic studies show.Recent statistics issued by the Saudi Customs suggest the amount of imported cosmetics in the past year exceeded SR2.3...
RIYADH: A study is under way to provide health insurance to Umrah pilgrims and domestic workers and certain articles of the health regulations needs to be amended, an official has said.According to local media, the statement was made by Mohammed bin...

Stay Connected

Facebook