Citizens get wider access to king

Updated 20 May 2014
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Citizens get wider access to king

The Royal Court has launched a website to accept complaints against government departments and receive applications for medical assistance. According to a senior official, the website was set up on the directives of Custodian of the Two Holy Mosques King Abdullah.
Khaled Al-Tuwaijri, head of the Royal Court and private secretary of King Abdullah, said the website was launched on Wednesday morning with the aim of facilitating contacts between the Royal Court and the citizens.
According to a statement posted on the website, King Abdullah wants to ensure that all Saudi citizens receive the state’s services.
“People will be able to inform the king about any shortcomings in the services offered by government agencies and to take suitable action for the benefit of all citizens.”
Saudis have wholeheartedly welcomed the Royal Court’s new move as an excellent and strategic step and hoped their complaints and requests would reach the king without red tape.
“The strategic move by the Royal Court is a landmark in the Kingdom’s history,” said Abdelelah Saaty, dean of the College of Business in Rabigh, while commending the initiative.
“Al-Tuwaijri wanted to open up communication channels with citizens and this step will have a tremendous impact on services being extended by the various government departments,” Saaty told Arab News.
“The new website will contribute to citizens’ voices reaching the country’s top leadership,” he added.
Saaty said he considered it part of King Abdullah’s social and political reforms. “King Abdullah has always wanted to establish close contacts with citizens. We have seen him interacting with citizens during his visit to a Jeddah mall. The website will help him to know the real needs of citizens.”
Badr Almotawa, a political analyst, said the website would help citizens to have closer interaction with the king and present him their applications and complaints directly without any mediator.
“King Abdullah has won the hearts of citizens through his various welfare programs,” he told Arab News. He considered the website a valuable gift to citizens on the ninth anniversary of the king’s accession to the throne.
Almotawa also noted the tremendous progress achieved by electronic services in the Kingdom. “Our e-government services are one of the best in the world.” He hoped the website would contribute to promoting justice in the country.
The website can be accessed by logging on to tawasol.royalcourt.gov.sa.


Saudi Arabia to send Syrians an additional $100 million of humanitarian aid

Updated 26 April 2018
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Saudi Arabia to send Syrians an additional $100 million of humanitarian aid

  • Total relief provided by the Kingdom since the war began now stands at about $1billion
  • Latest package announced by Foreign Minister Adel bin Ahmed Al-Jubeir at conference in Brussels

JEDDAH: Saudi Arabia will provide an additional $100 million of humanitarian aid to alleviate the suffering of the people of Syria, through the King Salman Humanitarian Aid and Relief Center.

The announcement of the latest aid package was made by Minister of Foreign Affairs Adel bin Ahmed Al-Jubeir on April 25 at an international conference on the future of Syria and the region, held in the Belgian capital Brussels. He pointed out that the meeting comes after the suspected chemical attack in the city of Douma, in eastern Ghouta, which killed dozens of civilians, including women and children.

“The world is facing a regime allied with terrorist militias who believe that spreading atrocities and committing crimes will bring victory to it, and that war crimes are bearing fruit,” said Al-Jubeir. “In addition to bombing civilians with explosive barrels, the policies of starvation and siege, ethnic and sectarian cleansing, and the demographic change of Syrian cities and towns, its use of chemical weapons have shocked the entire world.”

He said that the only acceptable solution to the Syrian crisis is a peaceful political resolution, and that Saudi Arabia has been working to achieve this since the crisis began, while also working with others to end the continuing human tragedy in the war-torn country.

The Kingdom has played a role in unifying the ranks of the Syrian opposition and encouraging them to speak with one voice, he added. After the Riyadh 1 Conference in 2015, Saudi Arabia hosted the Riyadh 2 conference for the Syrian opposition in November 2017, which succeeded in unifying the factions and establishing a negotiating body to take part in the rounds of talks held since then, earning praise from the United Nations.

The foreign minister also reiterated his country’s support for the efforts of the UN secretary-general’s envoy, Stephan de Mistura, to resume negotiations between all sides of the conflict.

“The Kingdom hopes that the agreements endorsed by the international resolutions on the ceasefire and the delivery of humanitarian aid to its beneficiaries will be implemented throughout Syria, regardless of their ethnic, religious, sectarian or political affiliations, and calls for the speedy release of detainees and abductees and clarifying the situation of those absent,” said Al-Jubeir. “It also renews its demand to punish individuals and institutions for war crimes and to prevent their impunity.”

He added that the worsening humanitarian crisis affecting refugees inside and outside of Syria should add to the urgency of finding a political solution and resuming the negotiating process as soon as possible.

Since the war began, the Kingdom has taken in about two and a half million Syrians and treats them like its own citizens, Al-Jubeir said, providing them with free health care, work and education. Saudi universities and schools have more than 140,000 Syrian students. He added that Saudi Arabia is also supporting and helping to care for of millions of Syrian refugees in Turkey, Jordan and Lebanon, in coordination with the governments of those countries. The humanitarian assistance provided so far totals about $1 billion.