Distribution of Zamzam water: A success story

Muslim pilgrims drink Zamzam water at the Grand Mosque in Makkah. (SPA file photo)
Updated 16 August 2017
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Distribution of Zamzam water: A success story

MAKKAH: Distributing Zamzam water to 2 million pilgrims in Makkah is not an easy task.
It is carried out by institutions established to provide water to pilgrims at their hotels every day.
Abdul Jaleel Zamzami, head of the United Zamzam Office, told Arab News that it will distribute 3 million bottles, or 14 million liters of water, to pilgrims during their stay in Makkah.
“We have a fleet of vehicles to deliver Zamzam water to pilgrims’ hotels throughout 10 service centers, two of which have been dedicated to greeting pilgrims at Makkah’s entrances from the Jeddah and Madinah sides,” he said.
The government provides financial and technical assistance to enable the United Zamzam Office to provide water to each pilgrim, said historical writer Saad Al-Shreef.
Last month, the King Abdullah bin Abdul Aziz Project for Zamzam Water supplied the Grand Mosque with 21,229 cubic meters of water, and the Prophet’s Mosque with 11,229 cubic meters.
More than 169,870 beneficiaries were served at the main distribution center in Kaddi with 1.35 million bottles of Zamzam water.

Courses held to ensure food safety among Arab pilgrims
The Institute of the Custodian of the Two Holy Mosques for Hajj and Umrah Research in Umm Al-Qura University organized a series of training programs to ensure food safety among the 360,000 pilgrims from Arab countries.
The courses were held in cooperation with the General Directorate of Environmental Health and Health Affairs, and the Saudi Food and Drug Authority (SFDA). They included programs for safe food, protection of food from pollution, rules of food safety and hygiene in food establishments.
Bassam Mishat, a representative of the institute, said the courses reflect the concept of social responsibility during the Hajj and Umrah seasons, directed at those who supervise food safety in pilgrims’ camps.
Mohammed Khugair, director of the health supervision department at the Ministry of Environment, Water and Agriculture, said the initiative coincided with campaigns to reduce food contaminants.
The courses aimed to provide participants with scientific and practical experiences, and familiarize them with laws relating to food and inspection of kitchens, he added.
Mutawaf Abbas bin Abdul Ghani Qattan, chairman of the board of directors of the National Establishment for Pilgrims of Arab Countries, said cooperation between his organization and relevant government sectors is vital to consolidate the principles of food safety systems.
— With input from Rodolfo C. Estimo Jr.


Makkah Route: Health services presented to Hajjis in their home countries

Updated 21 July 2019
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Makkah Route: Health services presented to Hajjis in their home countries

  • 257,981 pilgrims benefited from the "preventive services" since the new initiative’s launch

RIYADH: One of the services provided by the Makkah Route initiative, which aims to smooth the Hajj journey of pilgrims and provide top-quality service, is to ensure that all health requirements are met.

The Communication, Relations and Health Awareness General Department of the Ministry of Health is implementing the initiative in two ways. 

The first is to ensure that the proper application of the health requirements for Hajj and Umrah is followed in targeted countries before issuing the Kingdom’s entry visa (Malaysia, Indonesia, Bangladesh, Pakistan, and Tunisia). 

The second is to check that preventive measures are taken according to the world’s epidemiological situation, for instance in Pakistan.

“Preventive measures” mean, for example, providing polio vaccines for pilgrims. The vaccine, approved by the World Health Organization (WHO), is provided through the Pakistani health authorities at the departure area of the airport.

“The ministry is also deploying a team of five people qualified to supervise the application of health requirements and assess the vaccination procedure and the application of preventive measures,” the department added.   


HIGHLIGHTS

The Makkah Route initiative aims to ensure that the proper application of the health requirements for Hajj and Umrah is followed in targeted countries before issuing the Kingdom’s entry visa.

The initiative also ensures that preventive measures are taken according to the world’s epidemiological situation, for instance in Pakistan.

The workforce at the different land, air, and sea entry/exit points during this year’s Hajj season numbers more than 1,700 individuals.

The teams include 131 experienced doctors, general health specialists, epidemiological monitors, and other staff to provide the necessary treatment and preventive services to pilgrims.


The ministry’s procedures in the departure hall include prepping emergency clinics at the points where Makkah Route pilgrims are received. 

These clinics deal with urgent cases, prepare awareness information for pilgrims and coordinate with the General Authority of Civil Aviation regarding their distribution on the targeted airlines.

The workforce at the different land, air, and sea entry/exit points during this year’s Hajj season numbers more than 1,700 individuals, including 131 experienced doctors, general health specialists, epidemiological monitors, and other staff to provide the necessary treatment and preventive services to pilgrims.

The ministry stated that the number of health practitioners assigned to the service of pilgrims during Hajj “is more than 30,000.”

The ministry encourages volunteering during the Hajj season; it believes that it is a very important and noble service toward fellow citizens, nations and the religion, where Islam highly encourages volunteering and serving others.

The ministry is coordinating the major institutions and commissions via its Hajj volunteering link to register volunteers so that they can participate through the societal partnership program.

The missions affiliated with the pilgrim’s affairs offices provide basic treatment services and refer patients to the ministry’s health facilities, keeping an eye on the overall health situation and reporting any suspicious infectious diseases. 

The ministry monitors all the health institutions and medical missions affiliated with the pilgrim’s affairs offices to make sure the health requirements are being properly applied, to ensure pilgrims’ safety and guarantee an environment free of infectious diseases.

The Health Ministry has confirmed that so far that there has been no incidence of any epidemic diseases or quarantine cases recorded among pilgrims, who arrived and the health situation is reassuring.

Since the first of Dul Qaada, the ministry has provided preventive services, via access points, to 257,981 pilgrims, with a total rate of commitment to vaccination reached  87.4 percent for meningitis, 67.3 percent for yellow fever and 95.3 percent for polio.