Baskin-Robbins opens 500th Saudi store in Dammam
Baskin-Robbins opens 500th Saudi store in Dammam
To mark the milestone, Galadari Ice Cream Company (GICC), master franchisee for Baskin-Robbins in the Middle East, and its subsidiary Jumeirah Trading Company Ltd. (JTCL), along with Dunkin’ Brands International, partner company of Dunkin’ Donuts, called a press conference on Nov. 1 at the Sheraton Dammam Hotel & Convention Centre.
The event was attended by a number of senior representatives from the companies, including Bill Mitchell, president of Dunkin’ Brands International; Mohammed Yahya Kazi, member of the executive committee of the board of directors of GICC; John Varghese, vice president of Dunkin’ Brands International, Shabeer Shah, general manager of GICC; and Osama Saleh Yadkar, deputy general manager of JTCL.
Dunkin’ Brands International President Mitchell told Arab News: “The opening of our 500th store is a major event for us because our partnership with Galadari has been in place for 35 years and they have been a wonderful partner. They have helped us test new flavors and images ... we have built a very close relationship over the years.”
Baskin-Robbins is the world’s largest chain of ice cream specialty shop restaurants. Based in Canton, Massachusetts, it was founded in 1945 by Burt Baskin and Irv Robbins in Glendale, California.
The company is known for its “31 flavors” slogan, with the idea that a customer could have a different flavor every day of any month. The slogan came from the Carson-Roberts advertising agency (which later merged into Ogilvy & Mather) in 1953.
Mitchell added: “Our founders who created the concept in 1945 started the slogan and we believe in it today, it makes people happy.”
Kazi of GICC said: “This ice cream industry in the Kingdom has gone from strength to strength, achieving an annual growth rate of six percent. We are growing along with the industry at a comparable rate.”
The company has focused on increasing its customer reach by opening outlets in new geographic regions and introduced the concept of neighborhood stores across Saudi Arabia, offering convenient home delivery options and entering into tie-ups with reputed local aggregators.
Baskin-Robbins aims to focus on delivering flavors that are close to the Saudi culture, such as dates. “We know that the Saudis love flavors such as caramel, cream, vanilla and dates. So we are working on new flavors that incorporate these elements,” Mitchell added.
As part of its commitment to local economic development, JRCL also adopted an ambitious Saudization policy to recruit and develop local talent, from frontline staff to senior executive management.
Over 37 percent of Baskin Robbins’ staff are Saudis. It has also been an active partner of the Disabled Children’s Association since 2012.
GICC currently operates more than 800 stores across the GCC. It is also a joint venture partner with Dunkin’ Brands for the Baskin-Robbins business in Australia where there are currently more than eight locations. Baskin-Robbins currently has more than 7,900 restaurants in 52 countries around the globe.
The company has introduced more than 1,000 flavors since 1945.
Hyundai hosts female Saudi drivers in Korea
Three Saudi-based female influencers have visited Korea as part of Hyundai’s outreach to women drivers in the Kingdom, and as brand ambassadors for the carmaker.
The three women include entrepreneur and lifestyle influencer Bayan Linjawi; radio presenter, travel blogger, and fashion lover, Shadia Abdul Aziz; and business-owner and fashion career coach, Reem Faisal.
During their tour of Korea they received detailed briefings about Hyundai and its products, and toured production, design and research facilities.
The program gave them an understanding of the innovative and advanced thinking that underpins today’s Hyundai models, and also included opportunities to experience Korean culture and heritage.
“This is an exciting moment for women and for motoring in Saudi Arabia, and Hyundai is committed to playing an active part in this historic change,” said Hyundai’s Head of Operations for Africa and the Middle East, Mike Song. “Hyundai’s models will appeal strongly to women from all walks of life, from younger more style-conscious drivers, to those who value practicality and quality. Our brand ambassadors are part of our strategy to highlight those qualities to women as they take their place behind the steering wheel.”
Hyundai has identified design and safety as key buying factors for female drivers in Saudi Arabia, and offers these attributes in a variety of segments, including sedans and SUVs. It has identified established names including the Azera, Sonata and Tucson as key products to promote, as well as the new Kona premium compact SUV.
The brand ambassadors will use a selection of these Hyundai models as they join the first ranks of Saudi female drivers, and will share their experiences with fans and followers.
Included in their roles will be being part of digital commercials, social media postings, and event appearances under the umbrella of Hyundai’s Saudi campaign #whatsnext.