Saudi citizen rewarded after new car turned out to be used

Hamad Faleh Al-Qahtani receiving his reward from an MCI official. (Photo/Supplied)
Updated 21 July 2018
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Saudi citizen rewarded after new car turned out to be used

RIYADH: A citizen from Buraidah has been rewarded by the Ministry of Commerce and Investment (MCI) for complaining about a commercial fraud. He exposed an auto agency who sold him a “new car” which turned out to be second-hand with a chequered history.
The MCI granted a reward of SR25,000 to Hamad Faleh Al-Qahtani, who reported the fraud.
He bought a new car from the auto agency and made the full payment, but soon realized he had been given a second-hand car.
Not only was it used but it had also been in a crash and been repaired and repainted, which was contrary to what had been agreed upon and in violation of the Anti-Commercial Fraud Law. The ministry followed up the matter with investigations to find the truth and take legal action.
The matter was referred to the public prosecution and then to the Administrative Court in Buraidah, which issued the final verdict that the agency was guilty of violating the Anti-Commercial Fraud Law.
The agency was fined SR100,000 ($26,687). Article 11 of the Anti-Commercial Fraud Law states that anyone reporting a case of commercial fraud which is found to be true upon investigation shall be granted 25 percent of the value of the fine.
The MCI honors 100 informers by granting them financial rewards and gifts on World Consumer Rights Day, which is observed on March 15 every year to foster global awareness about consumer rights and needs. The day was inspired by US president John F. Kennedy, the first world leader to formally address the issue of consumer rights.
The consumer movement first marked that date in 1983 and uses it every year to mobilize action on important issues.
The MCI has urged consumers to report commercial frauds through the Consumer Call Center (1900), through the application of a commercial violation report and through the ministry’s website.


New Saudi tourism app offers 3 innovative technology solutions

Updated 36 min ago
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New Saudi tourism app offers 3 innovative technology solutions

RIYADH: Saudi Commission for Tourism and National Heritage (SCTH) launched on Monday the Holo Journey project as the first application in the world integrating three innovative technology solutions for enhancing the tourism experience and national heritage.
The SCTH’s Vice President for Support, Dr. Abdul Aziz bin Mohammed Al-Sheikh, stressed that the achievement has come in line with the vision of SCTH’s President Prince Sultan bin Salman, in adopting and keeping abreast of the latest technologies to serve the tourism and the national heritage sector in the Kingdom.
Saudi Arabia’s vision on the tourism sector is based on its basic values and culture, followed by the economic importance and regional and international weight it enjoys.
Separately, Prince Sultan inspected the ongoing work to develop Rijal Alma village in Asir region recently.
He met the team assigned to implement urgent projects and development to register the village on the UNESCO World Heritage List.
The Saudi leadership aims to make the Kingdom a distinctive tourist destination, Prince Sultan said.
The tourism sector represents a new economic resource that will provide thousands of direct and indirect employment opportunities, he added.
Prince Sultan praised the people of Asir region, particularly those who live in Rijal Alma, for their belief in preserving national heritage.
The village will be transformed into a global tourist attraction, highlighting Asir’s history and heritage, he said.
The village of Rijal Alma had won the Prince Sultan bin Salman Award for Urban Heritage in 2007 and has become a tourist destination for those visiting the region of Asir. This importance comes as a result of the numerous historical, cultural, heritage and natural factors, and the hospitality and culture of its residents.
The SCTH, since its inception, has accorded a great deal of attention to Asir as a major tourist destination, he added.
Initiatives include “tourism projects and activities on the Red Sea, the rehabilitation of heritage sites and villages, the establishment of museums,” and “the stimulation of tourism and hotel investment,” Prince Sultan said.