Ministry pledges to further improve Hajj services

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The Ministry of Hajj and Umrah and its partners in the Hajj system are constantly endeavoring to improve pilgrims’ experience. (SPA)
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The Ministry of Hajj and Umrah and its partners in the Hajj system are constantly endeavoring to improve pilgrims’ experience. (SPA)
Updated 12 November 2018

Ministry pledges to further improve Hajj services

  • The Ministry of Hajj and Umrah and its partners in the Hajj system are constantly endeavoring to improve pilgrims’ experience

JEDDAH: The Ministry of Hajj and Umrah, represented by the Vision Achievement Office, recently organized a workshop under the theme “The comprehensive scheme for pilgrims’ movement within the Hajj system, milestones and visualization.”
The undersecretary of the Hajj Ministry for Hajj Affairs, Dr. Hussein Al-Sharif, said the Ministry of Hajj and Umrah and its partners in the Hajj system are constantly endeavoring to improve pilgrims’ experience and enrich this trip, thanks to the unwavering support and attention of the Saudi leadership which spares no effort to improve pilgrims’ experience and provide superior services so that they can perform their rituals with ease and comfort.
He said the ministry is working according to a new perspective to reach “smart pilgrims’ traffic,” stressing that this workshop is a practical application to search for best practices and solutions.

 


Saudi Hajj ministry investigating how gift to pilgrims was wrongly labelled ‘anthrax’ 

Updated 26 min 45 sec ago

Saudi Hajj ministry investigating how gift to pilgrims was wrongly labelled ‘anthrax’ 

  • The Arabic word “jamarat" was inaccurately translated to “anthrax",  a dangerous infectious disease
  • Citing possible repercussions of the mistranslation, scholars want a probe to pinpoint responsibility

RIYADH: The Hajj and Umrah Ministry is investigating the inaccurate translation of the word “jamarat” into “anthrax,” which led to Sheikh Yusuf Estes making a video warning pilgrims of the mistake and its possible repercussions.

The translation concerned a bag that was a gift to pilgrims, containing small pebbles to use for the “stoning of the devil” upon their return from Muzdalifah. The bag had the correct original Arabic description, which roughly translates as “jamarat pebble bag,” whereas the English version of “jamarat” was translated into “anthrax,” a dangerous infectious disease.

According to SPA, the Ministry of Hajj and Umrah was notified and opened an investigation with the contractor and translator on August 10, before handing them to authorities to take the necessary disciplinary action.

“Anthrax, where did they get that? They get it from Google, it’s not Google’s fault. Google allows people to tell the meaning of the different languages of words,” Sheikh Yusuf said in the video.

Google Translate, the free multilingual machine translator, relies on comparing large quantities of content between pairs of languages to establish patterns and, in most cases, determine the probability that certain words in one language will correspond with a set of words in another. 

HIGHLIGHT

The contractor and translator are being investigated for the inaccurate translation of the word ‘jamarat’ into ‘anthrax.’

Putting Google Translate to the test, Arab News used the platform to translate a name of a type of fish known in the region as “sha’oor” from Arabic to English. The scientific term for the fish is Lethrinus nebulosus, a type of emperor fish most commonly known as the green snapper or sand snapper.  

Google Translate’s translation was “thickness of feeling.”

Though it yields imperfect results, the service can be used at a pinch, though real human translators rather than artificial intelligence are far more likely to lead to more accurate translations.  

Speaking to Arab News, Dr. Gisele Riachy, director of the Center for Languages and Translation at the Lebanese University in Beirut, explained how the mistranslation of “jamarat” could have happened.

“We have two possibilities, it was either translated by Google Translate or the translator was provided with a single sentence and therefore didn’t understand the meaning of “jamarat,” she said.

“The translator may have not taken into consideration the general context of the word, which has certain religious connotations, therefore it should have been borrowed, translated by the “Stoning of the Devil” or even left as it is.”

Dr. Riachy said that the word anthrax cannot be translated without an accompanying adjective for a better explanation of the term.

“What surprised me is that when translating the word “jamarat” from Arabic to English, the word should have been accompanied with the adjective “khabitha,” or malignant in Arabic, for it to be translated to “anthrax” in English. That is why I am confused and I do not think Google Translate would have translated it into “anthrax” if the Arabic version didn’t include the word “khabitha.”

Sheikh Yusuf Estes’ video was intended for those who would like to take the small bags home as a souvenir or gift, sending a message that the mistranslation could cause the traveler trouble with customs in their own countries.