Multilingual 911 helpline to provide vital services during Hajj

With pilgrims making their way to Makkah, many will benefit from the 24-hour health services. (Supplied)
Updated 28 July 2019

Multilingual 911 helpline to provide vital services during Hajj

  • The service is quick, efficient and extremely useful for anyone with an emergency at this particularly busy time of year

RIYADH: During the Hajj season, if you have an emergency and do not know who to call, just pick up the phone and dial 911. Whatever your emergency may be, whether you are lost and in need of directions, require help on the road, have a medical emergency, find an animal on the street or even if you have lost items, a team of competent young Saudis are prepared to help.

Speaking various languages, including English, French, German, Indonesian and Urdu, the team is fully prepared to facilitate the needs of those living in the Kingdom.
As the Hajj season is about to begin, with pilgrims making their way to Makkah for the sacred rituals and visits to the holy sites, many will benefit from this service when in need, which is available 24 hours a day, seven days a week.
Text messages have been sent out to mobile phones with the words: “Dear pilgrims, your service is an honor and your security is our duty. Policemen are ready to fulfill your urgent needs on 911.”
The National Center for Security Operations at the Saudi Interior Ministry launched its 911 call center just 5 years ago in Makkah, and there are now three other centers in Riyadh, Shargiyah and Madinah.
The centers are active on Twitter, updating information on the latest dust storms, highway closings due to car crashes and animal sightings on freeways.
The service is quick, efficient and extremely useful for anyone with an emergency at this particularly busy time of year.

 


 


185 disabled Saudi children ready for new academic year

Updated 22 August 2019

185 disabled Saudi children ready for new academic year

RIYADH:  Saudi Arabia’s Disabled Children’s Association (DCA) finished its preparations for the new academic year with the completion of its educational programs aimed at developing children’s mental, cognitive and motor skills.

The DCA’s centers are getting ready to welcome around 185 new students, who will be enrolled in the preparatory and elementary stages. The association is also housing early intervention children in 11 centers throughout the Kingdom.

“The DCA’s centers finished their preparations early in line with the directives of Prince Sultan bin Salman bin Abdul Aziz, chairman of the association’s board of directors,” said Awadh Al-Ghamdi, the DCA’s secretary-general.

He added: “The association is keeping pace with new technologies by developing the educational care system every year. It continuously adopts new methods for children with special needs by providing the centers with what is necessary for the development of linguistic, social and psychological skills.

“The DCA held consultative meetings to approve an implementation mechanism by consulting experts from the educational committee at King Saud University about the importance of establishing an innovative resources room in all of the DCA centers.

Al-Ghamdi said: “The project will be implemented in cooperation with the Ministry of Education after it is judged by specialists from Saudi universities and adopted as part of the association’s initiatives. This comes as a continuation of the DCA’s role in caring for children with special needs for more than 35 years.”

The director of the DCA’s center in Al-Rass governorate presented the project’s original idea, which included reviewing the centers’ educational care programs according to modern educational trends.

A working group, which included a number of specialists, was assigned to the investigation. It presented a final vision to the DCA’s secretariat with a guide to the project’s implementation.