SriLankan Airlines launches Arabic site

SRILANKAN
Updated 04 July 2016
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SriLankan Airlines launches Arabic site

SriLankan Airlines, the national carrier of Sri Lanka and a member airline of one world, launches its Arabic website, providing its Middle Eastern travelers an enhanced and personalized browsing experience.
The new site is equipped with advanced features to provide a “hassle-free and comprehensive” web experience, allowing the users the convenience of fulfilling travel preliminaries at their fingertips, offering them the opportunity to independently control their own bookings.
In addition, travelers can also instantly claim the online offers that SriLankan launches.
In celebration of the launch of its Arabic site, SriLankan offers its passengers a discount of 30 percent on all online bookings out of Saudi Arabia, Qatar, Kuwait and the UAE.
Bookings opened on June 1 and continue till July 10, while the travel is restricted between July 25, and Nov. 30, 2016.
Desiree Premachandra, SriLankan Airlines’ country manager Dubai, said: “We are delighted to reach to our passengers in the region with the Arabic site, which will provide them a more comprehensive and enjoyable browsing experience.”
A key feature of the website is the ease with which customers can purchase tickets online and manage their bookings through its simplified user interface to check-in, pre-order meals, request for child care or special assistance, and make purchases from the duty free collection among many such facilities. SriLankan Airlines has further personalized the experience by offering the site in the Arabic language as well for those who wish to make their bookings in their mother tongue.
The new site is stated to have been designed to the highest global compatibility standards and is backed by a dedicated team of customer care professionals so the airline constantly interacts with its passengers to provide a more personalized experience.
Dedicated native language home pages are available to users in all countries which SriLankan Airlines operates to.


Dhaka-bound passengers from Jeddah reach home

Updated 24 May 2018
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Dhaka-bound passengers from Jeddah reach home

  • All 141 passengers and 10 crew members onboard were evacuated safely, and were cared for by the airline’s ground operations team and airport personnel.
Saudi Arabian Airlines (Saudia), the national flag carrier of the Kingdom, greeted passengers returning to Dhaka following a brief stay in Jeddah due to an irregular occurrence on one of its aircraft.
Flight SV3818 operating from Madinah to Dhaka on Monday diverted to Jeddah for an emergency landing due to nose gear malfunction, which became apparent mid-flight. The aircraft was an Airbus A330-200, wet-leased to Saudia.
All 141 passengers and 10 crew members onboard were evacuated safely, and were cared for by the airline’s ground operations team and airport personnel.
Upon concluding all safety and health checks, the passengers were cleared to fly the next day. The Saudia ground operations team conducted all formalities and clearances in order for the guests to fly to Dhaka at 7:30 p.m. Jeddah local time on Tuesday.
Greeting the guests at King Abdulaziz International Airport in Jeddah prior to departure was Director General of Saudi Arabian Airlines, Saleh bin Nasser Al-Jasser, along with representatives from the airline, civil aviation authority and crew.
“Saudia thanks the onboard crew, General Authority of Civil Aviation, and King Abdul Aziz International Airport control for providing their cohesive, full support and cooperation during the event,” the airline said in a statement.
The flight arrived in Dhaka at 4:48 a.m. Dhaka time on Wednesday where they were met by the Saudia country manager and the station staff.
Currently in its 73rd year of operations, Saudia is a member of the International Air Transport Association (IATA) and the Arab Air Carriers Organization (AACO).
The airline currently flies to 90 destinations across four continents with a fleet of 147 narrow and widebody aircraft.
At the 2017 Skytrax Awards held at the Paris Air Show, Saudia was awarded the “World’s Most Improved Airline” of the year.