RayaTech has extended its presence into Saudi Arabia by forming an alliance with Computer Network Systems (CNS). The alliance will ensure that the benefits of both personalized and fully Arabized RayaTech computer telephony integrated (CTI) and mobile communications systems are made available to the KSA market.
“RayaTech has enjoyed considerable success in the UAE, supplying customer interaction solutions to clients to enhance their customer service,” said Mohammed Khatib, GM, RayaTech. “We are eager to extend those same benefits to organizations based in Saudi Arabia. Our suite of iConnect products, will enable organizations in Saudi Arabia to update and adapt their customer interaction capabilities as their needs change and grow. I can assure Saudi organizations of the same high standards that RayaTech has adopted in the UAE. Both CNS and their customers will be fully supported as we will be training systems engineers and product managers to carry out implementations and handle pre-sales activities for them.”
Omar Alnoor, country manager, CNS KSA, concurred. “We are delighted to be making such an alliance with RayaTech. Their solutions are truly unique in the Middle East market in terms of their personalization and Arabization capabilities. We are confident that their solutions will add real value to our own products and services and we are eager to talk to both existing and new CNS clients about RayaTech solutions. Their innovative approach to customer interaction solutions coupled with their technological strength make them an ideal partner.”