MTC-Vodafone (Bahrain) was awarded with the International Organization for Standardization (ISO) 9001:2000 Quality Management Systems (QMS) and BS7799-2:2002 the international standard for Information Security Management Systems certifications by BSi Management Systems, an international verification, testing, and certification company. MTC-Vodafone (Bahrain) has completed the certification with both standards simultaneously. Both sister companies MTC-Vodafone (Kuwait) and MTC-Vodafone (Bahrain) are the only telecommunications operators in the Middle East to be certified to BS 7799-2:2002 with a full organization scope.
Dr. Basim Al-Baharna, MTC-Vodafone (Bahrain)’s quality assurance director, said: “The accreditation covers all the company’s business processes from customer’s buying, servicing and handling, activation, using and contacting, internal communications and human resources, down to the support processes of the finance and administration and the technical operation.”